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Articles on Airlines

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A Lynx Air Boeing 737 jet sits at a gate at the international airport in Calgary on Feb. 23, 2024. Lynx officials announced on Feb. 22 that it would be ceasing operations, effective at midnight on Feb. 26. THE CANADIAN PRESS/Todd Korol

What Lynx Air’s failure tells us about the state of the Canadian airline industry

The closure of Lynx is an opportune time to review the state of Canadian commercial air travel and identify the challenges and opportunities Canada has in improving the sector.
Would you decline a free upgrade to first class in order to sit next to a companion in coach? Image Source/DigitalVision Collection/Getty Images

Travelers will refuse an upgrade to sit near a loved one – new research into when people want to share experiences

New research on our desire to create shared memories with the people we care about offers insights for companies that want to improve their customer service.
Some airlines are already experimenting with sustainable aviation fuel. Michael H/Stone Collection/Getty Images

The future of flight in a net-zero-carbon world: 9 scenarios, lots of sustainable aviation fuel

Airlines are investing in sustainable biofuel startups and starting to uses alternative fuels, including cooking oil, ag waste and corn ethanol. But biofuels alone won’t be enough, research shows.
Flight cancellations over the holidays left travellers stranded at airports across North America amid an intense winter storm. (AP Photo/Damian Dovarganes)

Passengers need more than apologies from airlines after holiday chaos

After the transportation crisis this past holiday season, apologies from major airlines, airports and government officials are not enough. It’s time to protect passengers from travel companies.

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