Articles on Crisis management

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In dealing with the repercussions of the tragic deaths of four people at Dreamworld, Ardent Leisure ought to remember the commandments of crisis management. Dave Hunt/AAP

Dreamworld owner Ardent Leisure needs a lesson in managing a crisis

Ardent Leisure's poor crisis management skills has transformed a tragic theme park accident into a crisis affecting the reputation of one of Australia's most popular tourism destinations.
Aerial view of the Pentagon, September 14, 2001. Wikipedia

Command under attack: What we’ve learned since 9/11 about managing crises

The National Incident Management System (NIMS), created after 9/11, has helped government agencies respond to large-scale emergencies, including mass shootings and the Boston Marathon bombing.
While firefighters battled widespread fires in New South Wales in October 2013, hundreds of thousands of people turned to social media and smartphone apps for vital updates. AAP Image/Dan Himbrechts

Crisis communication: saving time and lives in disasters through smarter social media

When disaster strikes, more people than ever are turning to social media to find out if they're in danger. But Australian emergency services need to work together more to learn what works to save lives.
A war footing for business? DVIDSHUB

Planning for war: a guide for businesses

__The turmoil of 2014 was a timely reminder to businesses that they need to be prepared and have contingency plans for global conflict. The crisis in Ukraine brought Russia and the West to the brink of…
So many questions but few answers for Malaysia Airlines. EPA/AHMAD YUSNI

Clock is ticking on Malaysia Airlines in crisis management

For Malaysia Airlines, every hour counts as it deals with the loss of flight MH370 with 227 passengers and 12 crew on-board. The first 48 hours of a crisis are the most critical for an organisation as…
Holden’s latest ad campaign promises “We’re here to stay”, but it seems to have misread the market. AAP/Holden

Holden’s issue advertising campaign misses the mark

In the shadow of its worst ever annual sales figures – fewer than 28,000 Commodores sold in 2013 – Holden is persisting with an extraordinary advertising campaign to “explain” its decision to cease car…

Women better than men at crisis management

A new Dutch study has found that women are overrepresented in leadership positions in organisations in crisis-mode. The study…

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