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Articles on Retail

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A woman walks by a closed store in a shopping mall in Montréal, in January 2022, during the COVID-19 pandemic. THE CANADIAN PRESS/Graham Hughes

Department stores survived the pandemic by being adaptable and innovative

The lessons the retail industry learned during the pandemic will continue to shape department store strategies and guide their transformation in the future.
Retailers’ costs for managing returns are rising. Ronny Hartmann/picture alliance via Getty Images

Inside the black box of Amazon returns

Returns are becoming a costly sustainability problem for retailers and the planet. A supply chain expert explains.
More and more consumers are engaging in showrooming, the practice of visiting brick-and-mortar retail stores to research a product before buying it elsewhere at a lower price. (Shutterstock)

New research reveals how a single consumer group has the power to influence product pricing

Retail stores change the prices of their products based on the shopping habits of consumers. But consumers come in a variety of types, and not all of them influence prices equally.
Nordstrom Inc. is closing all of its Canadian stores and cutting 2,500 jobs as it winds down operations in the country. THE CANADIAN PRESS/Nathan Denette

First Target, then Nordstrom — why do big retailers keep failing in Canada?

The perspective that U.S. retailers are somehow more prone to failure than Canadian retail chains is unconvincing, but the Canadian retail landscape is challenging for newcomers.

10 images show just how attractive Australian shopping strips can be without cars

Beautiful shopping streets attract people — and that’s good for business. Images of ten reimagined local shopping streets show how they can become the beautiful hearts of their local communities.

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