Chatbots need a personality. But what type?
Siri is sassy. But when does the tone of voice in digital help override usefulness?
Asking whether machines can really understand us is meaningless.
Voice interfaces are becoming increasingly popular.
'Intelligent' voice interfaces like Alexa and Siri are much hyped, but they have limitations, not all of which can be solved with better technology.
The rise of online 'chatbots' shows how artificial intelligence is becoming a part of daily life. But how do you stop them talking like a really bad PA?
Am I a cylon? They may not look like this, but there’s a new batch of social robots about to pop up in homes around the world.
Social robots have exploded into the market in recent years, but what can they really do?
This isn’t going well.
Man image via www.shutterstock.com.
Phone trees drive you mad? Just want to talk to an actual person? You aren't alone – despite the fact that most customer service journeys begin with automated interactive voice response systems.
M – no Bond jokes please.
What does Facebook's new AI digital assistant bring to the party that rivals haven't got? Humans.
Your smartphone is learning to better understand your voice commands.
Voice recognition technology is getting better at understanding what we are saying, even if we only say part of what we mean. So how does it work?
Until machines become truly intelligent, they’re going to make a lot of mistakes when they try to help us.
Computers try to predict our behaviour and anticipate our needs, but sadly they often get things dreadfully wrong.
If only it were this easy.
I’ve just asked Siri about Her. Two screens of text appear in answer to my query. “Is that all you can find for Her?” I ask. “Let me check on that,” comes the response. More screens of text appear with…
Should we learn to expect more from our personal robot assistants?
The idea of a personal robot assistant, able to effortlessly understand spoken (and unspoken) human intents and efficiently act on them while delivering a breezy quip, has been a staple of science fiction…
Siri’s become a useful assistant, but there are things she could do better.
In less than two months, Siri, Apple’s virtual assistant, has insinuated herself into western culture. This has been less because of Apple’s marketing and more due to the public’s general interest in the…