African newsrooms are using media analytics to study their audiences but there's a downside.
Facebook users no longer see the site as a confidant. They're struggling with how to deal with a messy codependence – and whether to just break up and move on with healthier friends.
In almost every city, consumer demand and business diversity had a big role to play.
The social network is stopping researchers accessing its data – with significant consequences.
The tasks of fatherhood are changing, but society's expectations haven't caught up. Many dads use online discussion groups, blogs and videos to explore their new identities.
It could seem attractive to try to teach computers to detect harassment, threats and abusive language. But it's much more difficult than it might appear.
Facebook has released the first batch of data about how many abusive or violent posts it has removed.
Harvesting data from Facebook's users is within the rules, I should know, I've done this kind of research myself. But the latest scandal may make it harder for us to get any useful data.
Twitter can be a useful tool in trying to predict what people think on an issue. So why did a study of almost half a million tweets on the same-sex marriage survey get it wrong?
Twitter activity over the first two weeks of the Queensland election campaign shows good support for Labor and a slowdown of the Adani debate.