Dropbox and SkyDrive work – so why do we need Google Drive?

In late April, Google announced, in a relatively low-key post on the official company blog, the existence of Google Drive. The service, which has been the subject of rumours and enthusiastic chatter in the tech community since early 2006, has since launched with modest fanfare. The public’s appetite…

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Google Drive has been launched in an already clouded marketplace. kilokon.tw

In late April, Google announced, in a relatively low-key post on the official company blog, the existence of Google Drive.

The service, which has been the subject of rumours and enthusiastic chatter in the tech community since early 2006, has since launched with modest fanfare.

The public’s appetite for new cloud and online services seems endless at this point, so why was the reception so muted?

For a start, Google finds itself a late arrival, competing in a crowded space for the hearts and minds of consumers and businesses. Competing offerings from Dropbox, Microsoft (SkyDrive), Apple (iCloud) and Box are already entrenched in the marketplace.

These services all offer cloud-based storage – an online “locker” where you can securely store your most precious documents, movies, music and other files for safekeeping, allowing access to them from any device at any time.

Dropbox

Dropbox, which famously eschewed an acquisition offer from Apple, has found early success in the consumer cloud storage space.

It had more than 50m active users by late 2011 and has recently moved into the corporate space with Dropbox for Teams, for collaborative file-sharing within an organisation.

Box

Box is firmly targeted toward the business community, and counts 77% of Fortune 500 companies as customers. Box differentiates itself from other offerings with a larger focus on document collaboration and co-editing rather than simple cloud file storage.

There is also a sophisticated ecosystem of applications that integrate with the Box service.

SkyDrive

Microsoft has been toiling away at its comparatively unloved SkyDrive service since 2007, previously known as Windows Live Folders. In its most recent incarnation (released mid-2011), SkyDrive brings together a suite of formerly separate offerings focused on document, photo and file collaboration and sharing to offer a credible offering for consumers seeking a cloud storage solution.

SkyDrive is also baked into Microsoft’s recent Windows Phone platform.

iCloud

Apple’s iCloud service launched with great fanfare in June last year, focusing on ubiquitous sharing of information across Apple’s ecosystem of devices and applications.

But this tight integration means the service can’t be used to share arbitrary files easily among devices. As such, iCloud can be considered more of a complementary service than a true competitor to Google Drive and others.

There is much to love about cloud storage. lennysan

Google Drive

As a consumer cloud-storage offering, Google Drive competes directly against Dropbox and SkyDrive.

It is usable across a range of operating systems, with native applications keeping your files in sync across PC, Mac and Android, with iOS support coming soon.

Google Drive comes with 5GB of storage for free, which compares favourably to the storage offered by Dropbox (2GB) but is less than that offered by Microsoft SkyDrive (7GB).

For most users, 5GB is more than adequate for basic document storage in the cloud. But each company is betting (and hoping) users will quickly hit their usage limits once they start storing larger files including music and video.

If you do decide to pull out your credit card and upgrade Google Drive, the cost is comparable to SkyDrive and considerably cheaper than Dropbox – US$59.88 a year (US$4.99 a month) for 100GB. SkyDrive costs users US$50 a year for the same storage, compared to a whopping US$199 for Dropbox.

Your files, on the go

As with Dropbox and SkyDrive, Google Drive does an admirable job of syncing arbitrary files and folders to the cloud for easy access across multiple devices.

But how does it distinguish itself from the competition? If, like so many of us, you are already deeply embedded in the Google ecosystem (think Gmail, Google Docs, YouTube, Google+ and so on), you may find the prospect of Google Drive’s seamless integration very compelling.

Users of Gmail and Google Apps can activate Google Drive with their existing credentials, removing the need to remember yet another account and log-in. If you use Google Docs, you will find your newly-activated Google Drive full of your existing documents, presentations and spreadsheets, giving you a great jumping-off point.

Google Drive has launched with a suite of integrated applications, allowing browser-based creation and editing of documents without the need for native applications.

These applications are fairly limited at this point, but will expand over time as Google follows Dropbox and Microsoft’s lead in creating a rich ecosystem around the core cloud-storage product.

Locking the cloud

How does Google Drive compare in terms of security and privacy?

Dropbox boasts security comparable to that used by the banks, securing your content as it is being transferred and stored. But the company holds the all-important encryption keys, not you, the user.

Dropbox’s security credentials were not aided by a high-profile incident last year in which Christopher Soghoian, an Indiana University researcher, complained that “Dropbox has and continues to make deceptive statements … regarding the extent to which it protects and encrypts data”.

Both Google Drive and SkyDrive transfer data securely from customers to their respective storage clouds, but do not currently encrypt the data they store. Access to files is still protected by a username and password.

If you’re ultra-paranoid you could always encrypt your files before putting them on the Google Drive, or any competing service. But this would be beyond most casual users.

Google Drive is covered under Google’s recently-unified privacy policy, which has had its share of detractors, not least because of concerns about the detailed profiles Google is now able to create on its users.

But the section of the policy relating to Google Drive is in line with other providers, and gives Google the requisite permissions it needs to manage your content effectively across multiple devices and data centres.

Importantly, early concerns about Google having the right to use users' stored data as it sees fit are largely unfounded – what belongs to you stays yours.

Pick a cloud, any cloud

Which platform should you choose? That probably depends on your existing software choices.

If you’re a Google-Docs-loving, Android-phone-toting user you might find Google Drive is the best fit for you. If you’re a Microsoft enthusiast, you might find the Windows Phone and Office integration of SkyDrive compelling, not to mention the more generous free quota and lower upgrade price point.

Of course, Dropbox has won over many users with its broad platform support, ease of use and generous referral scheme (for every friend you introduce, you get an extra 500MB of storage).

For those reasons, Dropbox probably still represents the best bet for many consumers.

Then again, the sophisticated (and discerningly cheap) digital file hoarders – or packrats – among us might simply choose all of these services, spreading our files across multiple services.

Do you use a cloud storage service? Would you make the switch to Google Drive?

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19 Comments sorted by

  1. Christopher Wright

    Professor of Organisation Studies, University of Sydney at University of Sydney

    James,

    I'm surprised you missed SugarSync which is the other big player in this space and seems to tick all the boxes re capacity, security etc. Be interested what others think as I've found this great for research collaboration.

    Chris

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  2. Chris Mulherin

    Postgrad and tutor at University of Melbourne

    Further details: For those just wanting raw free gigabytes, there is the multi-service option. On my Mac menu bar I have Sugar Sync with 5.6Gb, Dropbox with 10.6Gb (after referrals boosting the free allowance) and Google Drive another 5Gb. Total 20Gb+.

    They each sync different folders and are all syncing to both the home and work computers seamlessly.

    I resist the temptation to post a referral link here which would make me an even richer Dropbox user. :-)

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  3. James Broberg

    Research Fellow at University of Melbourne

    Chris W. and Phillip:

    Thanks for your comments. Unfortunately it wasn't possible to cover all of the players in this article. I am aware of both SugarSync and UbuntuOne. I use Ubuntu as my primary desktop and have done so for more years than I care to remember. I do not use UbuntuOne on my Ubuntu machines though - I use Dropbox which has great Linux support.

    There are also applications such as JungleDisk that can sync to your personal Amazon S3 or Rackspace Cloud accounts, which are probably more suited to the enthusiast end of the market.

    Chris M:

    Yes that's exactly what I was alluding to in the final paragraph. I currently have (on my Windows and Mac machines) Dropbox, SkyDrive and Google Drive. With SkyDrive I was lucky to get in early and have 25GB free instead of 7GB!

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    1. Christopher Wright

      Professor of Organisation Studies, University of Sydney at University of Sydney

      In reply to James Broberg

      Yep I figured there were lots of different possibilities. The multi-service option is one that I'm also using - although it can get a bit confusing particularly when sharing some files/directories with others.

      However I do worry about the environmental implications of cloud computing - the success of Apple's iCloud has led to campaigns by environmental NGOs targeting the significant impact cloud computing is having on fossil-fuel powered data centres: http://www.cultofmac.com/161328/greenpeace-the-icloud-is-one-of-the-dirtiest-things-on-the-internet/

      Perhaps a topic for another article on The Conversation?

      Chris

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    2. James Broberg

      Research Fellow at University of Melbourne

      In reply to Christopher Wright

      It would be a good one. The theory is that the consolidation and economies of scale would lead to greater efficiencies and a smaller environmental impact per user than if you attempted to run your own services. A lot of the larger players are building data centers closer to green energy sources (e.g. hydro), or in cooler climates to reduce cooling costs. Unfortunately the bulk of power will still come from coal in many cases.

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  4. Ben H

    logged in via email @gmail.com

    For people who can't or don't want to risk putting their data in a 3rd party's hands, there are in-house alternatives. Same functionality as dropbox etc, but you manage the server. I'm currently evaluating Sparkleshare and Owncloud for some of my researchers, and there's another one called iFolder that seems promising.

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    1. James Broberg

      Research Fellow at University of Melbourne

      In reply to Ben H

      Hi Ben,

      Absolutely. I don't think most individuals would want to try this but it would be great for your local IT guys to offer it to an entire department as a managed service.

      However, I hate to say it but I have seen this attempted many times at various organisations and I have seen users choose the commercial offerings over the internal offerings because it was cheaper and easier to use! Scale is everything!

      James

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    2. Wally Week

      Bicycle Engineer

      In reply to James Broberg

      Isn't privacy and confidentiality more important factors than scalability or convenience, particularly in an enterprise environment? I would expect that just uploading a bunch of important documents to third party servers might be even illegal in some circumstances.

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    3. James Broberg

      Research Fellow at University of Melbourne

      In reply to Wally Week

      Sure - there are plenty of applications (e.g. healthcare, banking, etc) where it would not be appropriate or advisable to use the services I talk about in the article. None of these services are claiming to be HIPAA (health) or PCI (banking/credit card) compliant for instance.

      Yet I have seen examples in both of these segments where employees have used services like Dropbox. The question is how do you enforce better practice? How do you force users to use a more secure service short of a total IT lockdown? "Rogue IT" is a major issue for many large organisations.

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  5. Tobin Richard

    Software Development Manager

    I have replaced DropBox with Google Drive for straight forward technical reasons. Chief among them is that DropBox still doesn't support NTLM proxy authentication which makes is useless on many corporate networks.

    There are no doubt other reasons why someone might prefer one over another.

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  6. Iain Wicking

    Director

    They are all single points of failure as Amazon and Google have demonstrated. Also there are no cross cloud API's. Furthermore, all this does is 'balkanize' the Internet and create 'walled gardens'. The Internet as a whole is the cloud.

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    1. James Broberg

      Research Fellow at University of Melbourne

      In reply to Iain Wicking

      Hi Iain,

      I agree to some extent although in this instance I don't think there is a high degree of lock in. I don't need an API to move my files from one service to another.

      Regarding cloud-based hosting for business, it's a totally different story. This is a greater concern and something I am trying to address with MetaCDN by creating a uniform layer around file storage and delivery across all major cloud providers.

      cheers

      James

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  7. Damian Cehun

    Director

    I think that you missed the point of Google Drive. It's not just a file storage facility, it enables information collaboration.

    I've moved from Dropbox to Google Drive because Drive allows true collaboration, whereas Dropbox is simply a shared USB key in the cloud.

    With Google Drive you can comment on PDF files and see the revision history, as well as convert (with varying degrees of success) PDFs to Google Docs format which allows even greater collaboration. I'm working with people in three different time zones and the Drive collaboration features have made my life easier.

    For me, the advantages are overwhelming.

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    1. James Broberg

      Research Fellow at University of Melbourne

      In reply to Damian Cehun

      Hi Damian,

      I don't think I did - in fact I mentioned these aspects in the article! If you are a Google Docs user then Google Drive is a compelling addition.

      Regardless - all of these capabilities you mention have historically been Google Docs features. They were all possible before Google Drive came along. Google Drive is now being positioned as the underlying storage fabric beneath Google Docs ever growing capabilities.

      -James

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  8. Wally Week

    Bicycle Engineer

    Because Google Drive is the new cloud paradigm, which promotes the development of asynchronous synergies among diverse parties enabling interactive collaboration.

    Seriously now, the attention that Google receives for new products is ridiculous, no matter how unremarkable these are.

    There are dozens (if not hundreds) of similar products:

    https://secure.wikimedia.org/wikipedia/en/wiki/Comparison_of_file_hosting_services

    P.S. This message is cloud compatible.

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  9. Christopher Wright

    Professor of Organisation Studies, University of Sydney at University of Sydney

    Ahh - Google Drive doesn't play with iPhones or iPads yet!!

    That's going to limit it's uptake in the short-term.

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