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A woman walks by a closed store in a shopping mall in Montréal, in January 2022, during the COVID-19 pandemic. THE CANADIAN PRESS/Graham Hughes

Department stores survived the pandemic by being adaptable and innovative

The lessons the retail industry learned during the pandemic will continue to shape department store strategies and guide their transformation in the future.
Halston with the Halstonettes – a group of models who were part of his entourage – at the Metropolitan Museum of Art in New York City in 1980. Ron Galella/Ron Galella Collection via Getty Images

Halston: The glittering rise – and spectacular fall – of a fashion icon

The subject of a new Netflix miniseries, Halston once ruled over New York’s fashion world. But the designer with a devil-may-care approach to his business dealings attempted too much, too quickly.
John Lewis and Waitrose have launched their first joint Christmas advert, telling the story of a little girl and her dragon friend Edgar. John Lewis & Partners

Is this the last John Lewis Christmas ad?

As the British retail landscape shifts and sales fall, how much longer will Christmas ads be a fixture of the season?
Barneys, Madison Avenue, New York. Department stores that were once the pinnacle of middle-class aspiration are losing out to discount shops and luxury retailers. www.shutterstock.com

Death of the department store: don’t just blame the internet, it’s to do with a dwindling middle class

Department stores are collapsing. The internet is part of the problem, but so too is the hollowing out of the middle class.
Apple is considered a leader in designing “experience” stores. Some of their retail outlets in Manhattan have become tourist destinations. Shutterstock

Brick-and-mortar retailers must reinvent themselves to survive the shift to online shopping

Department stores and other brick-and-mortar retailers registered another lackluster holiday shopping season, while online sales have remained upbeat since Cyber Monday. As more consumers spend a larger…

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