Consumers need more protection when it comes to making complaints about products.
The latest Productivity Commission report on how consumer law is being used shows that the same issues still haven't been addressed for years.
Branches are likely to keep evolving into smaller outlets focusing on sales and more complex transactions.
Customers still want personal interaction with their bank, but do banks need branches to deliver it?
Following the Brexit vote, a number of cities are queuing up to take London's place as Europe's financial centre.
The fears about the City don't look overcooked – here's why.
A weak pound might be good for exports but it is bad news for the investment that the economy is based on.
Lost in the fog? How the fraudsters got their morals.
Corporate wrongdoing is underpinned by a morality that many of us have voted for.
U-turn byt Shutterstock
How research led one academic to change his mind after standing against the euro and other elements of EU integration.
“Your call is important to us. Thank you for waiting.”
New report shows millions in the UK are denied essential financial services because of disability, disease and age.
Women navigate a financial world that is awash in credit.
Photo by Caroline Schuster (2010)
The global push for financial inclusion could end up with unintended consequences.
Few banks have successfully entered the retail banking sector in South Africa in the past 25 years.
How did a small South African bank manage to rise through the ranks at a time when consumer and investor confidence was at a low?
If Britain leaves the EU, it will likely have an inter-connected impact on regulation and trade.
Was Scott Morrison right about the powers of ASIC?
After Labor proposed a royal commission into the banking industry, Treasurer Scott Morrison said the Australian Securities and Investments Commission (ASIC) has all the powers of a royal commission and more. Is that right?
Slowing down: the UK’s car industry could suffer from a Brexit.
Anna Gowthorpe/PA Wire
Foreign investment could fall by close to a quarter, harming productivity and incomes if Britain leaves the EU, according to new research.
Fintech hub Stone & Chalk has friends in the right places.
The Australian government's fintech strategy resets the risk dial on how fintech firms are regulated, but the big unknown is how consumers will respond.
ASIC Chairman Greg Medcraft and Commissioner Cathie Armour during a Senate Estimates hearing at Parliament House. Medcraft told the hearing ASIC must be a ‘model litigant’.
ASIC has a high success rate, but its high-profile civil action against ANZ Bank will be a tough battle to win.
HSBC has decided not to walk.
The options for a move to Hong Kong were not as attractive as they might have appeared.
South Australian Premier Jay Weatherill is proposing to levy the GST on banking transactions.
Calls for GST on banking make sense, but working out the ultimate benefit is no easy task.
George Osborne and Jim O'Neil, Commercial Secretary to the Treasury and a former Goldman Sachs investment chief, enjoy a contract signing in Beijing earlier this year.
An often ignored political role devised in 1571 tells you all you need to know about who will benefit as new power plants are built.
The spotlight remains on Chinese President Xi Jinping as the country prepares to release its next five-year plan.
China's transition to a consumer-based economy offers opportunities for private investors, but more financial reform is needed to open them up.
Pending business for a new treasurer is a government response to the Financial System Inquiry led by David Murray.
A bulging in-tray of reviews awaiting response awaits Malcolm Turnbull's choice of treasurer in his new cabinet.