Articles sur Hospitality

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Travel is up around the world – but not to the US. Rawpixel.com/shutterstock

Tourism to the US is in a ‘Trump slump’ - truth or fiction?

In 2016, the number of international tourists to the US dropped by more than 2 percent, while tourism trended upward worldwide. There are several explanations for the dip.
The view of Cartagena, Colombia from Tierra Bomba. Despite being one of the most visited cities in South America, Tierra Bomba remains highly impoverished. Why doesn’t large-scale tourism benefit such a community? Carter Hunt

The travel industry has sparked a backlash against tourists by stressing quantity over quality

At many popular destinations, residents are protesting against crowding, rowdy visitors and low wages. With some research, travelers can use their visits to enrich host areas instead of harming them.
Hospitality workers, along with fast food and retail workers, will have Sunday and public holiday rates cut under the decision. Lukas Coch/AAP

Cutting Sunday penalty rates will hurt young people the most

The Fair Work Commission's latest decision to cut certain Sunday and public holiday penalty rates continues a tradition of undervaluing young workers.
People protest Donald Trump’s travel ban from Muslim majority countries at Los Angeles International Airport. Patrick T. Fallon/Reuters

In the face of Trump’s Muslim ban, all academics have a responsibility to act

When politics of compassion are replaced by binary visions of the world, we – scholars, media and civil society – should be able to provide challenging tools in the migration debate.
Refugees arrive in Germany. Michael Dalder/Reuters

Do refugees have a ‘right’ to hospitality?

Today's refugee crisis is not just about the movement of people. It is also about the human immobility that is baked into contemporary laws and politics. What, then, of the code of hospitality?
What’s the proper tip for a cup of joe? Shutterstock

Why we should get rid of tipping

The custom is confusing to customers, creates instability for workers and ironically doesn't necessarily result in better service as intended.
Racial disparities in tip size can’t be explained by discriminatory service. Brian A Jackson/Shutterstock

What’s behind racial differences in restaurant tipping?

Within the US restaurant industry, blacks are generally considered comparatively poor tippers. One recent survey of roughly 1,000 restaurant servers from across the nation found that 34% thought blacks…

Australia’s tipping point

Tipping might one day become entrenched in Australia’s drinking and dining experience as it has in America. Research found…

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