Black Friday and Cyber Monday kick off the biggest shopping season of the year. Thanks to online retail and mobile apps, online spending will only increase.
Psychological ownership is that feeling that someone stole 'your' parking spot or nabbed the last sweater you had your eye on. We have a tendency to get territorial when we fell it's been violated.
Reacting to what you buy, then predicting what you want to buy.
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Artificial intelligence can detect patterns in your shopping behaviour that can help retailers deliver better deals to you, and then suggest things you never even knew you wanted.
Will U.S. border officials have problems with Canadians who purchase weed online when they try to enter the country?
THE CANADIAN PRESS/Mark Blinch
As Canada moves to legalize marijuana and online sales become commonplace, privacy concerns can’t be an afterthought; they must be built into the system from the outset. That's not happening.
Recently Telstra, the big four banks, and the ABC have used technology to replace workers.
Joel Carrett/AAP, Paul Miller/AAP and Dean Lewins/AAP
Management trumps technology in making companies productive, but that doesn't mean firms can be complacent when it comes to keeping up with change.
As consumers shift to online shopping and new businesses increasingly focus investments on digital products and services, governments around the world need to update old tax rules to avoid losing tax revenue.
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As Canada’s federal government sends mixed signals on digital taxation, the U.S. Supreme Court overturned a historic precedent and paves the way for other countries to tackle the digital economy.
Amazon has restricted Australians’ access to goods from its American site because of the GST reforms.
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The complexity of the reforms might jeopardise the necessary cooperation of overseas businesses, and place consumers at risk of paying wrongly charged GST.
Will there be fewer of these on Australian doorsteps?
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Amazon has barred Australian shoppers from its US site, rather than contend with new GST rules on overseas purchases. But don't expect a stampede at your local branch of Harvey Norman as a result.
’Tis the season for online shopping – which means a month of shipping. Here's how to reduce your delivery footprint.
An Amazon worker loads a bag of groceries into a customer’s car trunk at an AmazonFresh Pickup location in Seattle in March 2017. Amazon hopes to offer the service to its Prime customers soon and promises crews will deliver items to cars in as little as 15 minutes after orders are placed. Loblaw is preparing for Amazon to introduce similar services in Canada.
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Loblaw is playing defence against Amazon, the boogeyman of retailing. But if Canadian grocers went on the offensive, they'd be able to deliver much more than food to Canadian homes.
Canadian grocery chains are recognizing the potential for growth in online shopping and delivery, but Canadians are slow to embrace the service.
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Online grocery shopping is a potential growth area for Canadian grocery chains. Yet Canadians are proving to be lukewarm about buying groceries online, preferring to shop in stores.
In-person shopping remains popular.
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Holiday retail sales may boom this year – and the lion's share will not be online purchases. Yet brick-and-mortar retail stores are facing heavy internet competition.
Businesses hoping to become successful e-tailers have to know their customers’ preferences when it comes to online shopping.
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The rapid penetration of internet technologies in Africa provides hope for e-commerce's continued growth. Potential online stores need to understand what draws or pushes customers away.
Click and collect provides an immediacy that traditional home delivery usually can’t match, particularly in Australia where delivery times have traditionally been slow relative to international standards.
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Retailers are starting to realise the benefit of combining online and in-store shopping. And by encouraging you to click first and collect later, these businesses are saving on a number of costs.