Why retailers want you to ‘click and collect’
Retailers are starting to realise the benefit of combining online and in-store shopping. And by encouraging you to click first and collect later, these businesses are saving on a number of costs.
L’expertise universitaire, l’exigence journalistique
Articles sur online shopping
Affichage de 1 à 20 de 44 articles
Online shopping: Retailers seek visibility in face of Google control
Online search ads are big business. Retailers have to work hard to compete for visibility in Google’s online searches as the company faces trouble in the European Union over its Shopping site.
Will Amazon’s Whole Foods deal go the same way as L'Oréal and Body Shop?
A pioneer of ethical consumerism, wedded to a corporate giant with a questionable record? The lessons of a decade ago should be ringing alarm bells.
Guilt-free online shopping: can parcel deliveries ever be truly carbon-neutral?
Online shopping giants and logistics firms are trying to improve efficiency and cut carbon – knowing that doing so will reduce their operating costs while appealing to green-minded consumers.
How to split the good from the bad in online reviews and ratings
Online ratings and reviews may seem like a good way to see what other consumers think of a product but they can be to simplistic and misleading, research shows.
Brick-and-mortar retailers should nix deep discounts to make most of jittery shopping season
A mix of economic unease and fears of the growth of online shopping is pushing retailers to offer ever-steeper discounts, but there's a better strategy to make it through the holidays in the black.
Boxing Day’s journey from Pepys to shopping petitions and parliament
Back in 1663, it was all about staff getting the day off, now it's all about boosting the coffers of the major stores.
Online ‘Dallas Buyers Club’ promises medications, fast
The Social Medwork is a website that promises patients legal access to medicines from overseas. How does it work? What are the risks? And why are patients turning to it to access the drugs they need?
How artificial intelligence is changing our Christmas shop
Stores are engaged in an arms race to make online shopping less of an impersonal chore.
Have reports of Black Friday’s death been greatly exaggerated?
While some pundits claim the much-hyped shopping day that follows our Thanksgiving feasts has lost its relevance, the reality is a lot more complicated, as four important facts show.
Cyber Monday gives a big boost to mobile commerce
Americans' reliance on their smartphones and tablets will drive online shopping revenue to new heights – and could introduce new buying experiences as well.
Consumer justice in the dock as legal system juggles competing schemes
Access to justice is still deeply unequal when it comes to low level disputes over bad service or faulty goods.
BHS collapse: why a rescue is not for the faint-hearted
Previous attempts to revitalise one of Britain's best-known retail brands have gone awry. Has the rot gone too far this time?
Selfies could replace security passwords – but only with an upgrade
Plans to introduce voice and facial recognition technology for online shopping and banking point to a password-free future.
Three holes in Hockey’s plan to levy GST on overseas purchases
The Australian Government's plan to make offshore companies collect and pass on GST has thrown up more questions than answers.
Amazon Dash is a first step towards an internet of things that is actually useful
Amazon Dash can ensure you never run out of soap, washing powder or razors again. But it can't push the button for you.
Brick-and-mortar retailers must reinvent themselves to survive the shift to online shopping
Department stores and other brick-and-mortar retailers registered another lackluster holiday shopping season, while online sales have remained upbeat since Cyber Monday. As more consumers spend a larger…
Amazon price glitch: to buy or not to buy, that is the moral question
Christmas is never plain sailing. It’s tough on consumers trying to work out how much food to buy and how to get their hands on the latest must-have toy for children, and it’s tough for retailers trying…
Retail rage: why Black Friday leads shoppers to behave badly
The manic nature of Black Friday has often led shoppers to engage in fistfights and other misbehavior in their desperation to snatch up the last ultra-discounted television, computer or pair of pants…
Buyer beware, online shopping prices vary user to user
People have a mental model of shopping that is based on experiences from brick-and-mortar stores. We intuitively understand how this process works: all available products are displayed around the store…
Les contributeurs les plus fréquents
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retired, University of Western Australia
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Associate Professor, Queensland University of Technology
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Professor; Head, School of Clinical Sciences, Queensland University of Technology
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Associate Professor, Cities Research Institute, Griffith University
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Associate Professor, University of Melbourne
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Lecturer of Marketing, Swinburne University of Technology
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Senior Research Fellow - The Swinburne Institute for Social Research, Swinburne University of Technology
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Associate Professor of Taxation Law, UNSW
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Co-director, Centre for Digital Business, University of Salford
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Research Fellow, University of Aberdeen
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Professor of Retail Innovation, Leeds Beckett University
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Principle Research Scientist & Research Project Leader, CSIRO
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Senior Lecturer, Business Information Systems, University of Sydney
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Space and Aerospace Engineering Lead, University of Central Lancashire
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Professor of Law, Monash University
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