Articles sur Retail sector

Ensemble des articles

The Retail Council has said their research shows a significant proportion of retail workers were willing to work “the purported anti-social hours”. AAP Image/Paul Miller

Either way, cut workers’ pay: Employers’ shifting case against penalty rates

Are we all hitting the shops on Sundays in record numbers or are shopping precincts reduced to ghost towns on the weekends due to penalty rates? It seems employer groups want it both ways -- and penalty rates cut.
The smiling face of the person serving you is an important part of the retail experience that makes customers want to come back for more. Shutterstock/Ikonoklast Fotografie

Why business suddenly cares about staff being happy

A more likely reason for businesses' current interest in happiness and wellbeing has to do with cold hard economics and shifts in the labour force. Happiness, in short, is good for business.
Coles has admitted it acted unconscionably towards suppliers, and a new code of conduct may not be enough to clean up the industry. Julian Smith/AAP

Too big to care: will Coles and Woolies lift their game in 2015?

Coles and Woolworths spent much of 2014 defending their behaviour in court. The Australian Competition and Consumer Commission (ACCC) brought several actions against one or both of them throughout the…
Apple is considered a leader in designing “experience” stores. Some of their retail outlets in Manhattan have become tourist destinations. Shutterstock

Brick-and-mortar retailers must reinvent themselves to survive the shift to online shopping

Department stores and other brick-and-mortar retailers registered another lackluster holiday shopping season, while online sales have remained upbeat since Cyber Monday. As more consumers spend a larger…
“In a dance as old as time”: Bristol shoppers get ready for some 1950s bargains. Paul Townsend

Amazon price glitch: to buy or not to buy, that is the moral question

Christmas is never plain sailing. It’s tough on consumers trying to work out how much food to buy and how to get their hands on the latest must-have toy for children, and it’s tough for retailers trying…
Christmas is unlikely to come early this year for retailers as consumers bunker down and pay off household debt. Dan Himbrechts/AAP

Sorry Joe, consumer spending will disappoint Santa this Christmas

Treasurer Joe Hockey called on shoppers this week to “not let Santa down” and asked them to spend up big at the stores this Christmas. Unfortunately, the latest retail and consumer confidence data indicate…
Do online shop staff do online shopping while at work in their online shopping warehouse? Jakub Kaczmarczyk/EPA

Shopping online at work? Feel free to blame your boss

On Friday we witnessed images reminiscent of the London Riots from a few years ago. People with a crazed look in their eyes descended on shopping malls to plunder their contents. They fought with others…
A Wal-Mart employee puts a bow on a discounted television ahead of Black Friday in Los Angeles. Reuters

Retail rage: why Black Friday leads shoppers to behave badly

The manic nature of Black Friday has often led shoppers to engage in fistfights and other misbehavior in their desperation to snatch up the last ultra-discounted television, computer or pair of pants…

Les contributeurs les plus fréquents

Plus