Trust is the keystone of the entire Internet system: without it more connection and therefore more commerce. How to restore it?
Eliminating anonymity is often touted as a solution to hostile online behaviour, but research shows that agreeable people who are more likely to leave positive comments prefer to do it anonymously.
The online abuse of women by men is underpinned by the same gender norms and power structures as rape and sexual assault.
The Europeans have something to teach the US about protecting citizens subject to Russian internet propaganda. Their effort isn't just a different form of propaganda. It's more like fact-checking.
Shaming your child for bullying behaviour won't help stop it.
A leading Indigenous academic says too many Canadians take ugly pleasure in being ignorant about Indigenous issues. It's time for some straight talk about Settlers with Opinions.
MPs come in for a lot of abuse online. But who are the haters and is the media partly to blame for the way it reports politics?
We're living in an alternate political universe of brazen lies and grotesque online spectacles of incivility. Who - or what - is to blame for trolling going mainstream?
Trolls tend to know the impact they'll have, but don't seem to care. So, how do we use our new findings to help stop this seemingly pointless, harmful behaviour?
The online abuse of journalists is increasingly leading to self-censorship and websites abandoning the comment function altogether
The media is doing the public a disservice by using the word "trolling" to describe more serious behaviours that should be defined as online harassment and abuse.
Facebook wants to stop violent videos appearing in its feeds, but we must ensure human moderators don't suffer.
Some of the same people who played significant roles in a key pro-Trump subreddit are sharing their experience with their French counterparts backing Marine Le Pen.
If you're looking for love on a dating app then beware the trolls - and consider upgrading to a paid service to get away from them.
You might think that trolling on the internet is done by a small, vocal minority of sociopaths. But what if all trolls aren’t born trolls? What if they are ordinary people like you and me?
Psychologists believe that something called 'online disinhibition effect' might partly explain trolling behaviour.
Bots have not just been used in the US, but also in Australia, the UK, Germany, Syria and China. To what extent – and how – are they affecting political discourse?
Automated systems that watch online chats and flag racist, sexist and bullying behavior could help curtail internet abuse.
The issues of accessibility, communication and connection are especially relevant when it comes to understanding why so many people vent their spleen on social media.
The Politically Incorrect forum is bringing its racist vitriol to a website near you.