Articles on Communication

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This man needs to trust you before listening to your public health message. No wonder bombarding him with facts doesn’t always work. from www.shutterstock.com

How to cut through when talking to anti-vaxxers and anti-fluoriders

Reassuring people "not to worry" about public health issues like vaccination or fluoridated water doesn't work. Nor does telling people "don't panic". So, what does?
When cars talk to each other, and their surroundings. Connected cars graphic via shutterstock.com

Saving lives by letting cars talk to each other

There is a way to improve safety across a rapidly evolving range of advanced mobility technologies and vehicles. The answer is connectivity.
External stressors might have more to do with a low-income couple’s success. Michael Newman

Relationship advice from the government doesn’t help low-income couples – here’s what might

Relationship education programs are meant to strengthen low-income couples, with the idea children would benefit. But focusing on communication skills overlooks what really matters to these Americans.
The scene in Nice the morning after the July 14 terror attack – during which an emergency-warning app failed to give timely notice. Michel Abada

When disaster-response apps fail

The solution to emergency communications: redundancy, redundancy, redundancy.
Hearing the same questions over and over again can be frustrating, but it’s important you stay calm – they’re not trying to annoy you. from www.shutterstock.com.au

Answering the same questions over and over: how to talk to people with dementia

If you care for or know someone with dementia, they've probably asked you “what are we doing today?” “who are you?” or “when are we going home?”

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