Australians should be able to do more than just access and transfer their own consumer data.
The Productivity Commission’s report on data availability and use is disappointing for consumers, who won't be able to stop firms collecting their data or challenge automated decisions made using it.
Charities that fundraise across Australia – even if just through a website – are burdened with complying with red tape.
Australians' confidence in charities would be strengthened if any compliance action taken against them was made public.
“Cooling-off” periods for purchases made in high-pressure selling situations like door-to-door sales don’t help consumers, research shows.
image from shutterstock.com
Customers who make purchases under pressure don't use the usual 10-day cooling-off period given under law, new research finds.
Some people are still confused over what is paid or sponsored content in a typical Google search.
Most Australians do not understand how the Google search engine works and what is paid or free content in any search results.
Eggs cartons will need to show stocking density on the carton.
Egg image from www.shutterstock.com
New standards for free-range eggs will limit stocking densities and mean hens must have access to outdoors.
Jetstar’s website was found to be misleading and deceptive.
Those annoying fees at the end of your online booking? They should be disclosed early.
How could Maurice Blackburn prove that poker machine gamblers might be misled by the ‘losses disguised as wins’ technique?
Law firm Maurice Blackburn that plans to use Australian consumer law to argue that poker machine operators are engaging in misleading and deceptive conduct to trick gamblers into using poker machines.
Volkswagen is recalling more than 90,00 vehicles in Australia.
Australia and New Zealand have unique legislative regimes protecting consumers, which differ from almost every other affected country.
Special delivery? New Chinese consumer law will place a greater onus on retailers to rectify problems.
When China kicks off “Consumer Protection Day” this weekend, it’s online shoppers that stand to gain the most. In fact, the growth in online shopping appears to be one of the main factors driving China’s…