Online grocery shopping is a potential growth area for Canadian grocery chains. Yet Canadians are proving to be lukewarm about buying groceries online, preferring to shop in stores.
Holiday retail sales may boom this year – and the lion's share will not be online purchases. Yet brick-and-mortar retail stores are facing heavy internet competition.
Retailers should design online strategies to fit their desired customers’ characteristics.
The rapid penetration of internet technologies in Africa provides hope for e-commerce's continued growth. Potential online stores need to understand what draws or pushes customers away.
Retailers are starting to realise the benefit of combining online and in-store shopping. And by encouraging you to click first and collect later, these businesses are saving on a number of costs.
Online search ads are big business. Retailers have to work hard to compete for visibility in Google’s online searches as the company faces trouble in the European Union over its Shopping site.
A pioneer of ethical consumerism, wedded to a corporate giant with a questionable record? The lessons of a decade ago should be ringing alarm bells.
Online shopping giants and logistics firms are trying to improve efficiency and cut carbon – knowing that doing so will reduce their operating costs while appealing to green-minded consumers.
Online ratings and reviews may seem like a good way to see what other consumers think of a product but they can be to simplistic and misleading, research shows.
A mix of economic unease and fears of the growth of online shopping is pushing retailers to offer ever-steeper discounts, but there's a better strategy to make it through the holidays in the black.
Back in 1663, it was all about staff getting the day off, now it's all about boosting the coffers of the major stores.
The Social Medwork is a website that promises patients legal access to medicines from overseas. How does it work? What are the risks? And why are patients turning to it to access the drugs they need?
Stores are engaged in an arms race to make online shopping less of an impersonal chore.
While some pundits claim the much-hyped shopping day that follows our Thanksgiving feasts has lost its relevance, the reality is a lot more complicated, as four important facts show.
Americans' reliance on their smartphones and tablets will drive online shopping revenue to new heights – and could introduce new buying experiences as well.
Access to justice is still deeply unequal when it comes to low level disputes over bad service or faulty goods.
Previous attempts to revitalise one of Britain's best-known retail brands have gone awry. Has the rot gone too far this time?
Plans to introduce voice and facial recognition technology for online shopping and banking point to a password-free future.
The Australian Government's plan to make offshore companies collect and pass on GST has thrown up more questions than answers.
Amazon Dash can ensure you never run out of soap, washing powder or razors again. But it can't push the button for you.