Artificial intelligence can detect patterns in your shopping behaviour that can help retailers deliver better deals to you, and then suggest things you never even knew you wanted.
As Canada moves to legalize marijuana and online sales become commonplace, privacy concerns can’t be an afterthought; they must be built into the system from the outset. That's not happening.
Management trumps technology in making companies productive, but that doesn't mean firms can be complacent when it comes to keeping up with change.
As Canada’s federal government sends mixed signals on digital taxation, the U.S. Supreme Court overturned a historic precedent and paves the way for other countries to tackle the digital economy.
The complexity of the reforms might jeopardise the necessary cooperation of overseas businesses, and place consumers at risk of paying wrongly charged GST.
Amazon has barred Australian shoppers from its US site, rather than contend with new GST rules on overseas purchases. But don't expect a stampede at your local branch of Harvey Norman as a result.
Physical stores and online technology can work hand in hand.
As businesses' branded mobile apps become more common and popular, how are they affecting shoppers' buying habits?
The idea of pop-up shops has been around for ages, but now even established high-street retailers are being forced to buy in.
Many startups now offer "instant" loans for online purchases. This business model has been around for centuries and is incredibly profitable.
’Tis the season for online shopping – which means a month of shipping. Here's how to reduce your delivery footprint.
Loblaw is playing defence against Amazon, the boogeyman of retailing. But if Canadian grocers went on the offensive, they'd be able to deliver much more than food to Canadian homes.
Online grocery shopping is a potential growth area for Canadian grocery chains. Yet Canadians are proving to be lukewarm about buying groceries online, preferring to shop in stores.
Holiday retail sales may boom this year – and the lion's share will not be online purchases. Yet brick-and-mortar retail stores are facing heavy internet competition.
Retailers should design online strategies to fit their desired customers’ characteristics.
The rapid penetration of internet technologies in Africa provides hope for e-commerce's continued growth. Potential online stores need to understand what draws or pushes customers away.
Retailers are starting to realise the benefit of combining online and in-store shopping. And by encouraging you to click first and collect later, these businesses are saving on a number of costs.
Online search ads are big business. Retailers have to work hard to compete for visibility in Google’s online searches as the company faces trouble in the European Union over its Shopping site.
A pioneer of ethical consumerism, wedded to a corporate giant with a questionable record? The lessons of a decade ago should be ringing alarm bells.
Online shopping giants and logistics firms are trying to improve efficiency and cut carbon – knowing that doing so will reduce their operating costs while appealing to green-minded consumers.