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A long line might actually be the quickest line. AP Photo/Michael Dwyer

Why is this line so long?

Don't despair if, once you've gathered your shopping items, you're met by a single line that looks a mile long. Queuing theory suggests this is likely the fastest way to get you rung up and moving on.
Shopping by smartphone is taking off. Credit card and mobile phone via shutterstock.com

Cyber Monday gives a big boost to mobile commerce

Americans' reliance on their smartphones and tablets will drive online shopping revenue to new heights – and could introduce new buying experiences as well.

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