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Return of the ‘consultocracy’ – how cutting public service jobs to save costs usually backfires

History suggests the new NZ government’s pledge to cut budgets and jobs in the public sector will cost more in the long run – and damage morale in the process.
Members of the Public Service Alliance of Canada (PSAC) stand at a picket line outside Place du Portage in Gatineau, Que., on April 28, 2023. THE CANADIAN PRESS/Justin Tang

More money for Canada’s public service workers won’t cure an unhappy workplace

Will an increase in wages make federal government workers happier and more efficient while dealing with the public on taxation, public safety and a multitude of other daily and often frustrating issues?
Members of the Public Service Alliance of Canada picket outside a Service Canada office in Canmore, Alta., in April 2023. More than 150,000 federal public-service workers are on strike across the country after talks with the government failed. Remote work is a negotiation issue. THE CANADIAN PRESS/Jeff McIntosh

Post-pandemic work in the public sector: A new way forward or a return to the past?

COVID-19 transformed the workforce, including in the public sector. A complete reversal to pre-pandemic work models is unlikely, but there’s lots at stake as employers contemplate the future of work.
Traditional media, particularly print, are in decline as audiences move online. Patrick Meinhardt / AFP via Getty Images

Journalism has changed. Education must reflect the reality

Today’s journalism students are less likely to find full-time jobs as professional journalists. The craft has become ‘post-industrial’, entrepreneurial and atypical.
As governments depend on multinational consulting firms not just for advice on COVID-19 but for core policy-making functions, we should question the extent to which such partnerships have really augmented government capacities — or hollowed them out. (Shutterstock)

Consulting firms are the ‘shadow public service’ managing the response to COVID-19

Since the beginning of the pandemic, governments in Canada have spent hundreds of millions of dollars on outside consulting firms like McKinsey, Deloitte and EY with almost no public oversight.

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