En 2019, près de 9 consommateurs américains sur 10 déclaraient préferer interagir avec un humain plutôt qu'un robot.
Pxhere/Mohamed Hassan
Une étude montre une réticence des usagers à engager des discussions avec des robots conversationnels liée à un manque de confiance dans les intelligences artificielles.
Social networking sites can have a major impact on children’s perception of fast food.
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The use of social networking sites by fast food companies to target children is a regulatory grey area.
People queue outside the first KFC restaurant in Yangon, Myanmar, which opened last month.
Nyein Chan Naing/EPA/AAP
By bidding the price of unhealthy food down, fast food marketers are normalising everyday consumption.
When it comes to shopping for clothes many consumers like customer service staff to be a mirror of themselves.
Image sourced from Shutterstock.com
New evidence suggests retailers hiring for looks are not as shallow as it seems.