
I am watching the ABC logo on iView spin around, not going anywhere, stuck at 68%. The problem is not with my broadband connection. I am on cable broadband and according to Speedtest I can download at speeds of around 30 Mbps. That is around 30 times the recommended speed I need to watch streaming video from iView.
According to NBN Co, waiting for things to download will be a thing of the past once we have access to the NBN. In fact, they claim that it will lead to increased productivity and reduce time wasted.
Clearly, this can only happen if companies such as the ABC can actually deliver content from servers powerful enough and over a big enough connection to service the demand.
And there is the rub. The speed of the connection to the home is only a part of the whole equation that determines whether you spend an hour waiting for a file to download or 60 seconds.
NBN Co claims that with the NBN, we will all be able to use high definition video conferencing. But at a university where I can get speeds of 100 Mbps (the fastest speed promised by the NBN), I can’t guarantee a clear, unbroken Skype audio session, let alone video, with someone else at another Australian university on an equally fast connection.
When people claim that the NBN will bring about a technical revolution, they talk as if the speed of the Internet was the only thing holding it all back. But again, unfortunately, there is more to it than that.
Promoters of the NBN claim that it will spur the use of telehealth. However, recent uptake of videoconferencing by GPs in Australian, even with government financial incentives, has been poor. The barriers to adoption did not include the speed of the Internet but were to do with time constraints, interoperability issues and workload.
From a consumer perspective, it is also not speed necessarily that is the main priority when choosing an Internet connection. The real growth in Internet connections in Australia has been in wireless. Mobile broadband makes up 47% of the total Australian customer base. 90% of new connections added between June 2011 and December 2011 were wireless. Convenience and the post-PC world are continuing to drive our usage of the Internet, not speed.
Speed of Internet connections is obviously an important factor in determining what it can be used for. There is a point however, at which it is not speed, but other factors that are holding back the use of particular technologies. It is unfortunate then that it is this just this one feature that has been used to justify the NBN’s $36 billion – $50 billion price tag.
Wally Week
Bicycle Engineer
Good points.
At the end of the day, the NBN will provide increased bandwidth, which does not necessarily translate into speed. Network speed is a fuzzy concept that has to do a lot with perception. Other aspects of a network connection such as latency, upstream load capacity, etc. (e.g. for servers outside Australia) will have great influence on the perception of `speed' by end users.
Tibor Dombi
philosopher
I'm not an IT expert by any means, but I have been following the debate. Your assertion that 100mbps is the fastest that the NBN promises is, I believe incorrect. I believe 100 is actually the slowest that the NBN will deliver with speeds of 1 gig or more easily possible with the correct technology. Is it possible that your Skype sessions drop out because of unreliable wireless technology? In glass fibre data does not drop out and travels at the highest known speed in the universe.
David Glance
Director, Centre for Software Practice at University of Western Australia
Hi Tibor,
At the moment 100 Mbps is the maximum speed they will offer. If you look at the NBN plans from Telstra http://telstra.com.au/bigpond-internet/national-broadband-network/our-plans/ 25 Mbps is the entry level plan - 100 Mbps is the premium one. Regarding Skype - the issue is that your connection over fibre still has to go through switches and other equipment and in fact other people's networks - so you don't control the path from point A to point B.
Philip Dowling
IT teacher
Glass fibre has an a maximum angle of curvature after which transmission of date becomes unreliable. Data can and does drop out at all layers of encapsulation. I would humbly suggest that you google the OSI network model. This is where IT professionals start.
By the way this is an ISO standard.
Michael Romano
Senior Systems Engineer
You cannot deny that fibre transmission is in orders of magnitude more reliable and faster than wireless.
Peter Redshaw
Retired
Phillip, you have got me a little lost as to the issue of maximum angle of curvature in regards to data becoming unreliable. The information I have is that there is an issue with fibre in the home if you bend normal glass fiber to a radius of less than 30mm, but where that is a problem you can than use what is termed bendable glass fiber that allows as small a radius as 7.5mm. Other than being aware of that I do not see what the issue is in that regards.
The copper system has far more restrictions…
Read moreGlen Maddern
logged in via Twitter
This is like saying "highways in Australia already have a speed limit of 100km/h but with so much congestion they go a lot slower. Why bother building a much bigger highway system if they're only going to be 100km/h too?"
It's missing the point about increasing capacity reducing congestion.
You're right that there's a lot more to 'responsiveness' than the max speed of your home connection, but on a technical level, the NBN's increase in capacity nation-wide is what's going to be revolutionary.
And it's no wonder the number of mobile broadband connections is increasing given how many ADSL2 exchanges are full. People are often left with no option but mobile, which is now seriously oversubscribed. Try using your mobile in Melbourne's CBD on a work day - the 3G grinds to a near-complete halt.
David Glance
Director, Centre for Software Practice at University of Western Australia
Yes, the capacity increase will make a difference (as Wally also pointed out) but coming from an environment that has had that sort of capacity for many years, I am yet to witness that change the fundamental way people at universities interact with each other. The universities in Australia have had an eResearch agenda for some time. This is all based on high bandwidth networks. We have seen glimpses of HD multi-participant video conferencing, remote surgery, remote labs, etc - but nothing that has changed the way universities fundamentally interact, teach, or do research.
Philip Dowling
IT teacher
Glen,
The NBN is building six lane highways past suburban houses. It is not about building the big pipes that are really needed.
R_Chirgwin
logged in via Twitter
Philip,
There's no general need for government intervention in the core networks; the long-haul transit networks owned by Telstra, Optus, AAPT, NextGen and others are already operating at tens or hundreds of gigabits per second. There has been work to improve competition in regional backhaul networks - the Regional Backhaul Blackspots Program.
Regarding international connections, there are at least three new submarine networks currently proposed, in addition to the networks that already exist.
Misha Ketchell
Managing Editor at The Conversation
This is a very useful post. I've long suspected that the utopian vision of life post-NBN was exaggerated. Nothing in technology every works that seamlessly. And I've often wondered why fast internet speeds seem to do little to stop those freezes and bugs. It's depressing to know that life will continue to be buggy and clunky after the magic NBN arrives. We'll still have the same problems. The good news is that at least we'll be able to rule out one reason for the holduo...
Philip Dowling
IT teacher
Do you want the good news or the bad news? The good news is that the Internet will be quite fast at 5 am in the morning. The bad news is that the Internet suffers from the same problems as taxis and public transport and restaurants. It is SLOW at periods of peak demand.
The Internet has sites which graph this.
The problem with the public and the ALP government is that they think they actually computer networks. Most people are lucky to be able to spell their search terms for Google. This is why Google always suggests the most common terms close to your spelling.
Philip Dowling
IT teacher
I would remind the readers who are so more qualified than me to consider the following itemised matters.
Read moreFirstly, the travel time by road from Sydney to Parramatta at peak times now as compared to one hundred and twenty three years ago.
Secondly, the travel time by train from Sydney to Parramatta at peak times now as compared to one hundred and five years ago.
Statistics for both are readily available.
Thirdly, the travel time by plane from Sydney to Melbourne by plane now as compared to forty…
Michael Romano
Senior Systems Engineer
Your obvious political bias is clearly distorting your view of the NBN. It's very frustrating to see the NBN treated primarily as a political issue when it's a technological and macroeconomic one.
The NBN is about providing the nation with a fundamental piece of infrastructure which will be needed by the next generation. Much more than our ageing population currently realise or care about. The fact that there is doubt about the need for it, is frustrating to see. It's inevitable that fibre will…
Read moreRussell Hamilton
Librarian
I haven't a clue about technology, but wouldn't the NBN mean more people could possibly work from home? The large files I work with at work download in a few seconds, but at home in the suburbs with ADSL2 they take ages. I couldn't do that work at home now. But if the NBN allows more of us to work 2 or 3 days a week from home, it will have big benefits in reduced congestion, pollution etc
R_Chirgwin
logged in via Twitter
While a peer-review process is beyond the scope of The Conversation, some kind of editorial quality control is required, merely to weed out egregious errors.
Statement: “But at a university where I can get speeds of 100 Mbps (the fastest speed promised by the NBN), I can’t guarantee a clear, unbroken Skype audio session, let alone video, with someone else at another Australian university on an equally fast connection.”
First, 100 Mbps is merely the current top speed offered. The NBN kit has…
Read moreRodney Lorrimar
Programmer
Hi Dave,
I hope the ISPs in co-operation with ABC will be able to implement some kind of caching of iView to reduce the load on aunty's central servers/link.
With the skype audio drop-outs on a 100mb/s network, do you believe this could be due to bufferbloat? - i.e. misconfiguration of the university networks - http://www.bufferbloat.net/projects/bloat/wiki/Introduction - this website contains instructions for tests which you can try.
One problem I have with 3g wireless internet is that you have to share the tower with other users and often it's slow or doesn't work in busy places (i.e. urban areas). However if every home/office connected to the NBN were to share their ample bandwidth through an open wi-fi network then that would help solve this problem.
Philip Dowling
IT teacher
I was puzzled by the bufferbloat article. The use of UDP for much real-time traffic was not considered. Reference to DHCP and ARP as a problem in a WAN environment is puzzling. Modern switches use VLANs to limit this broadcast traffic. DHCP traffic needs a DHCP proxy server to pass thru a router.
Any network engineer worth their salt would check server and router logs, as well as use wireshark et al to identify and minimize unnecessary traffic.
Certainly many institutions just plug boxes in and as long as the lights come on do no further investigation or optimization.
p
Rodney Lorrimar
Programmer
I agree the DHCP example is puzzling but the VOIP over UDP example isn't. If you e-mail me we can discuss it. There is a also video on the website which demonstrates how bufferbloat can slow down a home network with a fast broadband connection. Maybe a chunk of the $50bn needs to go towards development and implementation of an improved congestion control algorithm.
Ben H
logged in via email @gmail.com
"But at a university where I can get speeds of 100 Mbps (the fastest speed promised by the NBN), I can’t guarantee a clear, unbroken Skype audio session, let alone video, with someone else at another Australian university on an equally fast connection."
David, if you're having problems with video quality at UWA for work-related purposes, it's likely to related to the campus network architecture design choices. Contacting your Faculty IT support or the UWA Information Services helpdesk should get the ball rolling on fixing those issues.
I'm working in another part of UWA, using video for distance teaching, and we've found them quite helpful when sorting out core network configuration issues that were affecting video performance.
James Healy
Developer
For me the key benefit of the NBN will be unbiquity. Regardless of where I live or move to I will have reliable connectivity, consistant performance and quick activation.
Improved speed will be a handy secondary benefit.
I'm a freelance software developer yet I still expect to initially sign up to a 25/5 NBN service. I will need more speed as higher bandwidth applications grow in use and I'm thankful that upgrade path will be there when needed.
Iain Wicking
Director
The value of the NBN is that is that it will deliver consistent access spends and improved 'proximity' - for instance conference calls operate without lag. This, however, is the tip of the iceberg in terms of potential.
The outcome will be influenced by a whole range of things as others have commented on. Other factors to consider are:
1. Ensuring that as a 'public good' the 'top layer' of the telecommunications stack - content - remains open to all comers on equal terms as the NBN evolves…
Read morejohn mills
john mills is a Friend of The Conversation.
artist
Ive only met one person that reckons it will probably be worthwhile considering other things that money could have been used for, and everyone else Ive spoken to are happy with their internet speed, still i hang with the peasants, but either way 40 to 50 billion could have brought an electric car for every household in the country, thats 8 million households by 6000 dollars, whats more important to you, our kids and the air we breathe, or a fast internet ?
Mark White
VFX
You miss the key point of the NBN, it is planned to make a profit, and that is only achievable in it's current configuration. All Australians premises will eventually be connected to it so all the wholesale funds raised (which will be a lot) go to paying off the network (there will be multiple retailers selling plans, so the common misconception of "no competition" doesn't hold). The alternate broadband plans (aka Liberal's) don't have this advantage. In those, the government will foot the bill…
Read moreDave Kimble
retired botanist
The NBN take-over of the network is actually making things slower for me. Telstra has decided to cease doing upgrades to its network in my area, although they are already failing to meet the ADSL minimum guaranteed service of 0.88 Mbps at peak times. It's not worth it, you see, because the NBN is coming - not for at least 2 years, and probably not for 7 years, but it is coming.
I can't for the life of me understand why the system will be fibre to the home, and not just fibre to the front gate, with an option of the final leg to the premises if you want it at the time the engineers are in the area.