Online learning will change universities by degrees

FUTURE OF HIGHER EDUCATION: We continue our series on the rise of online and blended learning and how free online courses are set to transform the higher education sector. Today RMIT’s Vice Chancellor, Mararet Gardner looks at how online education will affect different parts of higher education. New…

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Quality education which is free online may only affect some parts of the higher education sector. Laptop image from www.shutterstock.com

FUTURE OF HIGHER EDUCATION: We continue our series on the rise of online and blended learning and how free online courses are set to transform the higher education sector. Today RMIT’s Vice Chancellor, Mararet Gardner looks at how online education will affect different parts of higher education.


New technologies and online learning are set to transform universities bringing an era of great change. But as we struggle to understand exactly what and how much disruption we will experience – and how soon – we need to also understand that change won’t be uniform across the sector.

With so many different sectors in tertiary education, the challenge created by Massive Open Online Courses (MOOCs) – free online courses offered by prestigious universities – will be more immediately important for some more than others.

Real disruption

The debate to date has mades it seem that the large-scale online free courses known as MOOCs, will affect every element of what universities offer. And underlying this debate is fear. Will there be fewer universities as we now know them? Undoubtedly, yes.

These fears about online learning and recognising their potential have been around for a while, but have reignited since we added “massive” and “open” to online learning. When enrolments started to be measured in the tens of thousands and the courses offered at Harvard, MIT and Stanford were available for free, online education enhanced its reputation and increased its scale.

The discussions between supporters of an online learning future and sceptics are often working on the assumption that the traditional university degree will be the most affected. But I expect that this will not be the major market in which online will make greatest inroads first. I propose three areas where online will change the game quickly.

The first is the short vocational qualification; particularly where there is a need to demonstrate mastery for compliance purposes. Demand here is for the accredited qualification (not a whole learning or career-defining experience).

The second is the comparatively short (12 months or so) postgraduate qualification. Postgraduate students are often time poor, challenged by the demands of their job and/or family circumstances. Being able to be on campus and in class is their challenge.

For many postgraduate qualifications, they are often looking for specific learning outcomes or a career change. And with this group, flexibility is as important as quality. Online has the capacity to deliver a flexible, quality, reliable educational program in a way that many on-campus programs cannot.

The third area is the taster or short course. This enables all types of people to dabble in a particular subject for interest or when they are looking to study in this field. Most enrolments in MOOCs are of this third type, which is why few people complete a subject or seek assessment or accreditation.

Online challenges

Successful online education for whole programs over many years in the manner a typical undergraduate or professional degree face a series of challenges.

First is building an experience that will keep students engaged and learning over an extended period. This kind of high-level engagement online is possible, all you need to do is look at the gamer community. But the engagement relies on high investment in online interactive resources and therefore will need high numbers of students.

The second is integrity of assessment. At the moment, the only real solution is on site in-person examinations. This is not the rich learning experience that good quality assessment provides – there is no learning by doing in this type of assessment.

This challenge is less important where less complex assessment is required. And it’s worth remembering that much assessment in traditional courses is already submitted and returned online.

The third is recognition of qualifications. An online program needs to offer an “accredited” qualification that is recognised by governments and/or employers. Only the short interest course is exempt from this.

The fourth is the informal learning that comes from hanging about on campus, being part of clubs or teams or chatting over coffee or a beer to discuss life. The way informal learning occurs on and around campus is a big part of the career and sometimes life-defining experience of an undergraduate or professional degree.

From the TV show Community, which portrays a mature age group of community college students, to the tropes of every movie that show Harvard or Oxford in action, it is this life that dominates our imagination about what a great education will be.

Coming soon…

Much on-campus education is already blended – meaning online resources, formative quizzes and capture and replay of lectures are blended with an on-campus experience with hundreds, not tens of thousands, of students.

The blend will change quickly as better resources can be found. But online learning will have to meet some of the challenges above, before we can declare the traditional degree, as we know it, gone for good.

So in terms of immediate disruptive potential, the short course, exemplified in MOOCs, is off and running. Short vocational and many short postgraduate qualifications can, with the right investment in quality resources and systems and accreditation, sweep large parts of on-campus provision away quickly.

Online learning will disrupt, but it is where and how it will disrupt that is vital to the debate we need to have.


The series will conclude next week with a panel discussion in Canberra co-hosted with the Office for Learning and Teaching and involving the Minister for Tertiary Education, Chris Evans.

Leave your comments, join the discussion on twitter.com/conversationEDU,facebook.com/conversationEDU.


This is part seven of our series on the Future of Higher Education. You can read other instalments by clicking the links below:

Part one: Online opportunities: digital innovation or death through regulation?, Jane Den Hollander

Part two: MOOCs and exercise bikes – more in common than you’d think, Phillip Dawson & Robert Nelson

Part three: How Australian universities can play in the MOOCs market, David Sadler

Part four: MOOC and you’re out of a job: uni business models in danger, Mark Gregory

Part five: Radical rethink: how to design university courses in the online, Paul Wappett

Part six: Online education: can we bridge the digital divide?, Tim Pitman

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16 Comments sorted by

  1. Gavin Moodie

    logged in via LinkedIn

    Champions of on line learning claim that their on line chat forums provide the informal learning that comes from hanging about on campus.

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  2. Linda Suzanne O'Brien

    Pro Vice Chancellor (Information Setvices)

    Great to see a balanced discussion of the potential for disruption. As you note the critical point is 'where and how it will disrupt'. This challenges us to think deeply about what we value as educational institutions and consider the nature our core purpose and mission. This will ensure we make sensible decisions about how best to respond to the challenges and opportunities wrought through rapid IT change, rather than simply responding to perceived market pressures.

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  3. Craig Savage

    Professor of Theoretical Physics at Australian National University

    I'm puzzled by the claims that a significant role of physical universities is enabling "the informal learning that comes from hanging about on campus".

    In my experience a lot more of such learning occurs hanging around off campus.

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  4. mixmaxmin

    logged in via Twitter

    I think there are a couple of comments I would add:
    1. Most of the changes we talk about as happening in the future have actually happened and that is why we are all writing, discussing, arguing and looking into the phenomenon of online learning and MOOCs.
    2. If I had a significant investment in physical infrastructure like many universities have it would be foolish not to look very hard at what it might mean for all my physical infrastructure investment aimed at housing student lectures, resources, etc.
    Depends how it is seen - opportunity to change or threat to existence?

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  5. Dennis Alexander

    logged in via LinkedIn

    Thank you Margaret for the balanced assessment of the disruptive potential of MOOCs. The integrity of assessment (academic and identity authentication) is key to long term trust and viability. An important and growing game changer here is Latent Semantic Analysis (LSA) which involves training a computer to recognise key words and phrases and their situationally appropriate context. It has been used by recruitment firms for application and resume reading for at least 10 years and is applied by…

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  6. Mark Smithers

    logged in via Twitter

    MOOCs are just a symptom of the move to a society of knowledge abundance. There are bigger questions affecting the future of higher education as I point out here http://bit.ly/RvCub5

    You may be right about the three areas you see being the key 'markets' for online learning but that is really a short term approach. Increasingly, for any course, if you are going to drag students to an on campus learning activity then you have to offer them an exceptional learning experience. Granted your new SAB…

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    1. mixmaxmin

      logged in via Twitter

      In reply to Mark Smithers

      Couldn't agree more Mark. What universities must be able to offer other than some logistics relating to transport, accessibility & resources and aesthetics like marvelous buildings is truly engaging and value-adding face-to-face learning time while integrating and creating linked online learning communities.

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    2. Rob Crowther

      Architectural Draftsman

      In reply to Mark Smithers

      Re informal learning.

      If I sit in a classroom and learn something about the building codes then that’s nice.

      If I track through the book, apply it at work, discuss ramifications with people, and re-adjust the design by thinking creatively on how to make the clauses work for us then that is better than nice. It’s a complete learning experience.

      One learning experience is examinable therefore recognized and the other isn’t.

      I think one of the problems for Universities is they think they are the whole learning experience when in fact they are about 25% of it.

      To bring that back to the topic, I would think the ‘future of higher education’ as this series is named is going to eventually face that missing 75% and work out what to do with it.

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    1. Dennis Alexander

      logged in via LinkedIn

      In reply to Mark Smithers

      Sorry Mark, the link is still content and delivery centric rather than learning oriented. Knowledge is not just content. And there is actually a lot of good teaching and learning that is not chalk and talk going on in universities across Australia, the model Tapscott holds up as predominant, might not be as prevalent in Australia as he represents for North America.
      And assessment by third parties will take us down a path that we in Australia might review from the experience of dodgy VET providers offering Competency Based Assessment only regimes - this was at the root of many problems in international education. The problem is if someone is paying you for the assessment, the consumer and trade practices law apply: if there are allegations that some institutions are passing poor performing international students because they pay big fees now, stop and think about this third party assessment scenario for a minute.

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  7. Rob Crowther

    Architectural Draftsman

    Is there any reason why introductory or foundational courses are not considered MOOC suitable?

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    1. Gavin Moodie

      logged in via LinkedIn

      In reply to Rob Crowther

      Typically moocs require students to have strong confidence, motivation, discipline and study skills, some or all of which may be missing from many students in foundation subjects.

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  8. John Kelmar

    Small Business Consultant

    The only advantage that online courses offer is the increase in the percentage of people (Australian and International) who will be adding a University Degree to their CV. Does this mean that Australians are becoming smarter, or has the bar been lowered so much so that every Tom, Dick, Harry and Mary can now obtain a degree of their choice just by submitting assignments via the internet?

    One may well question the rationale of supplying degrees to anyone who wants one. In order to undertake my…

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    1. Neo Tesla

      logged in via Twitter

      In reply to John Kelmar

      I wouldn't agree that degrees are the most important outcome of online courses. I have known many people of different walks of life and ages, including myself, who have done online courses (I particularly have free online courses provided by some of the leading universities in the USA) purely, or primarily, for the benefit of learning.

      There is a lot to be said for refreshing your skills and knowledge, too. Those among us who first studied certain courses 30-odd years ago could certainly do with an update, particularly in areas that have substantially changed over this time (can't think of any that haven't, actually). All this from the comfort of our homes, and in many cases free. What's wrong about that?

      And I would also disagree about your inferred comment that Australians are not becoming smarter (in part due to more available higher education.)

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  9. Jennifer Imme

    Nursing Educator

    A growing percentage of professors are becoming concerned that online education will make them obsolete. However, with the current trend of increased cost in education (and resulting decrease in access to a larger portion of the student population) the reality is that if the goal of education is to fulfill the needs of the a STUDENTS (not the professors) then everyone is going to have to start waking up to the fact that digital technology is the only real solution to the current education crisis…

    Read more