Lisa is a Research Fellow in the Personal Social Services Research Unit at the LSE.
Her current research is comparing international approaches to improving quality in long-term care, focusing on the approaches in place for residential care for older people in England and Australia. This research forms her PhD and is funded by a Doctoral Research Fellowship awarded by the National Institute for Health Research.
Prior to this, she conducted research into social care for older people across six EU countries, as part of the European Cross Border Care Collaboration Project, an FP7 project funded by the European Commission.
Research interests are in the quality of social care, public reporting and user feedback, choice and decision-making, best practice and quality improvement.