Expertise: Cognitive engineering, knowledge elicitation, cognitive task analysis, team cognition, team coordination, team situation awareness, mental models, expertise, human-computer interaction, command-and-control in unmanned aerial vehicles, emergency response systems, military planning systems, cyber security systems, healthcare systems, human-robotic interactions
Nancy J. Cooke is a professor of Cognitive Science and Engineering in the Polytechnic School, one of the Ira A. Fulton Schools of Engineering at Arizona State University and is Science Director of the Cognitive Engineering Research Institute in Mesa, AZ. She is also Cognitive Track Editor of Human Factors, a member-at-large of the Human Factors and Ergonomics Society’s Executive Council, a member and incoming chair of the National Research Council’s Board on Human Systems Integration, a member of the National Research Council’s Soldier System Panel, and a member of the U.S. Air Force Scientific Advisory Board.
Nancy Cooke’s research interests include the study of individual and team cognition and its application to the development of cognitive and knowledge engineering methodologies, healthcare, homeland security systems, remotely-piloted aircraft, and emergency response systems. In particular, Cooke specializes in the development, application, and evaluation of methodologies to elicit and assess individual and team cognition (i.e., team situation awareness, coordination) and performance.
Her most recent work includes empirical and modeling efforts to understand and predict the acquisition and retention of team skill and the measurement of team coordination and team situation awareness especially through the analysis and modeling of team communication. Recent communication analysis work has included analysis of communication in Air Operations Center chat rooms, the Enron email corpus, and experimental command-and-control and planning tasks using voice and chat. This work is funded primarily by the Air Force Research Laboratory and the Office of Naval Research and has been published in journal articles and book chapters.
Cooke has organized annual workshops on the Human Factors of Unmanned Aerial Vehicles since 2004, has co-edited Human Factors of Remotely Operated Vehicles, published by Elsevier, The Best of Human Factors (with Eduardo Salas and published by HFES) and has co-authored (with Frank Durso), Stories of Modern Technology Failures and Cognitive Engineering Successes, published by Taylor and Francis.
Fellow Human Factors and Ergonomics Society, American Psychological Association, Association for Psychological Science