I joined Staffordshire University in 2013. I have over fifteen years’ experience of working in the social welfare law sector as an adviser, tribunal representative and manager. I worked for over ten years at Derby City Council where I managed Derby Advice, the council’s welfare rights and money advice service. In this role I was responsible for recruitment/line management of staff, external funding and projects, budget and performance management, delivery of benefit take-up activities and liaison with local councillors and MPs.
I helped to develop the largest welfare benefits/money advice training programme in the East Midlands and taught on the Social Work and Youth Work/Community Development degrees at the University of Derby. I have been a practice assessor and work place supervisor for social work students.
I am a firm believer in the value of partnership work and have developed and managed services with a wide range of partners in local government (e.g. social services and housing departments) health (e.g. community mental health teams) and the voluntary sector (e.g. YMCA, Citizens Advice). I was Derby City Council’s lead officer on a programme of redundancy support (delivered with the Department of Work and Pensions) to employees at companies including Toyota and Bombardier.