Tourism and hospitality course closures have featured prominently in the recent announcements about redundancies flowing from the estimated $200 million of Victorian TAFE funding cuts.
While the causes are complex, their severity and suddenness impacts on regional tourism. The prospect of reduced training and learning capacity outside Melbourne coincides with a challenging time for regional southeast Australia as it is by-passed by the mining boom and struggles for viability.
As a traditional mainstay of regional economies, the farming sector is already warning of skilled labour shortages as a prospect of withdrawing TAFE agriculture courses. But the tourism sector is more labour intensive, and competitiveness will be particularly important for the regional outlook where there are limited opportunities to diversify the economy and retain community cohesiveness.
Melbourne is a tourism success story and Australia’s fastest growing urban destination. But more remote Victorian regions have stagnated as city residents opt for overseas travel and for lower cost carriers over self-drive domestic trips. To redress this trend – and to create sustainable tourism employment and retain local job-seekers – regions must provide appealing visitor experiences featuring high service standards.
Locally-based training and learning opportunities are essential, including food and wine-related services for hotels, restaurants, attractions, conference venues, events, retailing and tours. Food service is also critical for non-tourism institutions such as hospitals, aged care facilities and prisons.
While increased apprenticeship funding will provide some respite for existing providers, the “slashing and burning” impacts on all TAFEs, with financially precarious regional institutions the most vulnerable.
Deep cuts have been announced in outer Melbourne with TAFE tourism and events closing at Victoria University in Werribee and Swinburne closing hospitality, tourism and events at Lilydale. Meanwhile hospitality training facilities are likely to close at GippsTAFE with program cuts at SouthWest TAFE in Warrnambool and at Ballarat.
In 2011 publicly-funded enrolments across vocational education in Australia grew by 82,000, of which 94% (77,000) were in Victoria, pioneer of “contestability” (where public TAFES were encouraged to compete against private providers).
The constestability agenda was introduced to “level the playing field” for public and private provision – but the scale of the ensuing private sector expansion exceeded expectations, particularly around a handful of qualifications.
The proponents of change argue that the altered funding will bring an end to excessive numbers of poorly-targeted qualifications (for instance, in fitness training) for non-existent jobs. With regulatory controls failing to keep a lid on the expanded private provision in Melbourne, the government is cutting across the board.
Cuts to some hospitality programs may also reflect a backlash against the unanticipated proliferation of Indian enrolments in commercial cookery courses within Melbourne.
Though migration changes have largely addressed this problem, the bitter legacy of racially alleged attacks, media beat-ups and college closures brought disrepute to hospitality training. The private sector cost blowouts and the Indian migration debacle occurred in Melbourne, but the cuts will disproportionately hit the regions.
Both political parties failed to strike the appropriate balance between regulation and competition in training targeted at both the domestic and international student markets. The spin-doctors argue there was a need to reduce funding for over-provided (“bad”) programs and provide a boost for trade/craft programs and apprenticeships (“good” programs).
Many paraprofessional fields have indeed lamented the declining take-up of apprenticeships where “real skills” are acquired by combining on-the-job learning from skilled masters with classroom training. So far so good. We need qualified chefs preparing the highest quality food. The recent staging of TV program Masterchef in Daylesford was a showcase for combining quality local produce and skilled practitioners.
However for every chef preparing meals, training restaurants are needed to provide a “front-of-house” where tolerant diners enjoy their creations and make allowance for servicing from inexperienced students “in training” (and even share the learning experience on TripAdvisor!).
Many outstanding private providers currently operate as registered training organisations (RTOs) ranging from large hospitality operations such as Crown Casino to small owner-operated businesses. Valuable workplace-based training certainly occurs and more enlightened employers will continue to support staff development and the recruitment of apprentices.
The private sector has some capacity to expand on-the-job training, but recent experience suggests that some will be the “tick and flick” variety. In contrast, regional TAFEs excel at providing food service environments that welcome locals and accommodate those seeking a trade without having to head for the city. As local institutions, training restaurants are akin to bank branches and post offices and critical for the local retention of learners and for capacity building.
All is not lost for the regions. Emerging partnerships might bring local food producers and entrepreneurs together with TAFE Institutes. But the shorter-term risk is that in seeking quick savings, TAFEs may close their costly training restaurants at the expense of future generations. Training kitchens and restaurants are integral to professional hospitality training, as laboratories are critical for science teaching.
But removing training restaurants and associated courses will accelerate the drift of young people to the city and eliminate an established hub for local suppliers.
Both sides of politics are implicated. Despite its strong emphasis on regional centres, the Brumby Government instigated contestability. However having underestimated the regional implications of its TAFE cuts, the coalition is now experiencing the political fallout.
The Kennett Government bequeathed the legacy of a competitive and service-oriented Victorian tourism industry (think of perfect coffees at Beechworth or Daylesford). This legacy was maintained by successive Labor administrations, a much admired model of bipartisanship interstate.
However the naïve bipartisan conventional wisdom of contestability is unlikely to be emulated elsewhere. It is ironic that constructive bipartisanship has sustained Victoria’s competitiveness as a provider of excellent tourism service, but bungled competition in training will leave a bad regional taste.
The tourism “goose that laid the golden egg” may be yet be sacrificed by a bad case of bipartisan policy failure.
Bruce Waddell
logged in via LinkedIn
This article adds balance to an argument that has gotten out of hand. We need TAFE's not only for stability but to give hope to rural people. There was a good time when tertiary education was so valued it was free. Instead of devaluing education that policy enlightened many of us, who would otherwise have remained ignorant, to stretch our minds beyond mere certification . With education to be valued it needs to be more difficult than the "tick and flick" formula many of the trainers are offering. We don't just need people with certificates. We need people that can think because this makes them priceless.
Brian King
Professor of Tourism at Victoria University
Like you Bruce I see regional TAFEs as playing a critical role in local communities. Whilst hospitality and tourism have a training dimension, when they are well taught within community settings they can do some of the "stretching our minds" that you mention. Many students that I have taught at Uni started their education in regional TAFEs. These institutions have played an important nurturing role, opening up possibilities for lifelong learning as well as careers.
Andrew Smith
Education Consultant at Australian & International Education Centre
I would not say it is all doom and gloom, TAFEs can play an important role but "slimmer" private, non profit RTOs, industries and companies can do same training anyway (without corporate and organisational distractions).
Significant issue for regional tourism has been the lack of marketing and promotion, apart from tourist centres staffed 9-5 , using digital for those not already in region. This could be supported by local resources e.g. community, high school interns etc., website and digital…
Read moreIan DeBoos
logged in via Facebook
If Government is not willing to support hospitality and tourism in Victoria perhaps it is time private enterprise steps up to fill the gap. Could this not be co-operative approach between Universities/TAFEs and the private sector. It could be food suppliers, restaurants and teaching facilities banding together in a region to provide training for local people. It could be education that takes students from farms, through processors to restaurants. This would instil a broad education on the critical steps in providing food and experiences to the travelling public.
It would strong processes, management and funding to make it work and a great deal of cooperation. But why not give it a try?
Brian King
Professor of Tourism at Victoria University
Thanks Ian. I agree that building workforce development for the tourism and hospitality sector will involve collaborations between prospective employers (mainly private sector) and public provision (TAFEs etc). And yes I'm sure that regions can build the types of solution that you are suggesting with food producers, wineries and other local businesses. However the severity of the TAFE cuts is more likely to hinder such developments than promote them. I sense that the developments that you are proposing…
Read moreVivienne Ortega
logged in via Facebook
The myth of our crippling "skills shortages" is exposed by the cut-backs to TAFE funding. Also, a report from Monash demographers shows that half the skilled migrants arriving in Australia don't go tot he resource-mining States where they are needed, but settle in Melbourne and Sydney, adding to our population pressure. Population growth is outstripping funds to provide for all the growth. Privatization of public utlities and transport has robbed young people chances to get apprenticeships and training. Already we have more people than our economy needs, and jobs are being slashed. This is the result of a property-developer-mortgage-driven economy based on the adage that "growth is (always) good"! Some TAFE courses were thinly disguised immigration rorts, but we need innovative and 21 century skillstraining and protection for our manufacturing industries.
Andrew Smith
Education Consultant at Australian & International Education Centre
Actually tourism and hospitality which is a massive employer (up to half a million) always suffer from skill shortages, more so in future, due to high turnover in the industry and like much VET training, not preference of education choice parents vs university.
Monash demographers, i.e. CPUR's solution according to Dr. Robert Birrell is to have all Australians working in mining and therefore no need for (Asian?) immigration...... but does not address inherent skills shortages issues.
Many regional…
Read moreBrian King
Professor of Tourism at Victoria University
I agree that it's important to make the connection between the Australian tourism labor market, the international student phenomenon, visiting friends and relatives and the regions. And what you are suggesting may be worth a try. However there's a two speed tourism economy happening in Victoria. Our international visitors (and students) are highly concentrated in Melbourne. Dispersal into the regions is increasingly difficult as the Asian share of the inbound tourism market increases. With a notable exception (the Great Ocean Road) international visitation to the outer regions has been declining over the past decade. For me priority one for the regions is retaining younger residents and creating employment opportunities where training is available in convenient locations outside Melbourne. Not everyone agrees, but I remain unconvinced that RTOs (whether private or non-profit) will pick up the slack that is left by the departure of regional TAFEs from the field.
projectcoach
logged in via Twitter
While TAFEs are subsidised, private providers struggle. So, when cutting the subsidy, private providers will measure the most competitive way to deliver. On line and coaching do this. Private providers are nimble, and will respond. TAFE's have a large load of overheads to carry. Smaller providers with as much, if not more capability do not. www.projectcoach.com.au