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Articles on Problem solving

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Engineering classes at the University of San Diego have started integrating discussions of the social impact of technology like drones. Gordon Hoople

Future engineers need to understand their work’s human impact – here’s how my classes prepare students to tackle problems like climate change

Solving mathematical equations is only part of the job. Students should be spending more time thinking about the human dimensions of the problems they are trying to solve.
Fortnite players have to think about what they want to build to achieve their goals. Whelsko via Flickr

5 digital games that teach civics through play

Games can help players practice important skills related to civics and public life, like communication, empathy and compassion, critical thinking, and problem-solving.
In addition to being fun, video games can build real-world skills. Carol Yepes/Moment via Getty images

Is gaming good for kids?

Research shows multiple social and cognitive benefits of playing video games.
Keeping your equilibrium can be a challenge in times of uncertainty. Léonard Cotte/Unsplash

Your coping and resilience strategies might need to shift as the COVID-19 crisis continues

As the pandemic drags on, uncertainty and fears about health and safety mix with confusion and challenges tied to re-opening society. You need flexibility when picking your coping strategies.
The study examined more than 100 interactions and found that when airline staff were effusive in their apologies it actually diminished their ability to be efficient problem solvers. Mark Hodson/Flickr

Customer service staff need to be problem solving not apologising

Traditional customer service is struggling as consumers solve problems online and expect options in person.
Dagne Mojo (centre) and Petr Matous (right) discuss resource-conserving technologies with the inhabitants of Arsi Zone, Ethiopia. Tatsuya Ishikawa

Engineers don’t just build things, they can help save the world

The role of an engineer has diversified over the years to be something more than just building structures. But that is yet to be reflected in the way we teach the engineers of the future.

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