Consumers who used comparison sites typically paid 5-12% more than the lowest possible offer.
Energy companies offer thousands of different prices, making finding the best deal all but impossible.
How long can coal realistically keep chugging along?
AAP Image/Dan Himbrechts
The federal government has floated the idea of underwriting new coal-fired electricity generation in a bid to keep power prices low. But doing so would be a defiance of economic and environmental reality.
Energy bills are becoming to complex to understand.
With electricity bills becoming more complicated, it's increasingly difficult for customers to know if they are getting a good deal.
Solar lowers prices and shifts when daily peak demand hours are.
Large-scale solar and wind tend to push energy prices down, which sounds great as a consumer. But that makes keeping the grid in constant balance harder.
Minister for Urban Infrastructure and Cities Paul Fletcher, speaking on Q&A.
On Q&A, Minister for Urban Infrastructure and Cities Paul Fletcher said South Australia's high electricity prices were "the consequence" of Jay Weatherill's renewable energy policies. Is that right?
Policymakers need to be smart about the smart meter rollout.
AAP Image/David Crosling
You may already have a smart meter at home, which monitors your electricity use at 30-minute intervals. But until you can access that data yourself, you could be missing out on the best power deals.
The storm clouds have been gathering over energy policy for a decade or more.
Joe Castro/AAP Image
The Long Read: Most Australians' power bills have been rising for a decade. There are many reasons why, but the common thread is a lack of government willingness to get to grips with crucial policy problems.
Marcella Cheng/The Conversation
At the end of 2017, Australia is starting to (slowly) address our energy problems. But it's also clear the federal government has abdicated leadership and responsibility.
Infrastructure construction – including poles, wires and substations – has far outstripped peak demand.
AAP Image/Dan Himbrechts
Where do sky-high energy costs come from? Energy companies who build unnecessary infrastructure, passing on the cost to consumers and making a profit.
Malcolm Turnbull and Josh Frydenberg surrounded by members of the government’s Energy Security Board.
The big questions about Malcolm Turnbull’s energy policy will be, for consumers, what it would mean for their bills and, for business, how confident it can be that the approach would hold if Bill Shorten…
Under the scheme, power companies would have twin obligations imposed on them by the government.
The government is set to unveil its long-awaited energy plan that would scrap subsidies for renewables and impose obligations on power companies to source a certain proportion of 'reliable' supply.
ACCC chairman Rod Sims says affordability should be the dominant objective in energy policy.
The ACCC found that, on average across the national electricity market, a 2015-16 residential bill was $1,524, excluding GST.