If you don't plan for your aged care and make your wishes known, you may be admitted to a hospital or aged care facility when something goes wrong. That's where most Australians end up dying.
An elderly lady needs to change the time a carer visits to help her shower. The reality of today's market-driven home care system means she has to call a centralised 1800 number to arrange this.
The government will keep increasing the number of subsidised home care services, but it needs to find the right funding balance for the system to remain sustainable.