People with poor broadband services spend more time in queues at the bank and for other services that should easily be accessible online.
Labor’s 2019 NBN election policy will disappoint those hoping for a fast-tracked return to that party's 2009 vision of high-speed fibre for (almost) everyone.
When government policy turns out to be a dud and goes off the rails, no one is happy.
Random-controlled testing is widely accepted in medicine, and yet voters are not convinced this would be a good approach to testing out government policy before it is implemented.
The internet is everywhere, except in the economic growth figures.
The internet has always been just about to deliver an enormous spurt of economic growth or productivity growth A new meta-analysis of 59 econometric studies finds it is yet to do so.
Malcolm Turnbull at the Tumut 2 power station in August 2017.
We are getting closer to being able to apply private sector rigour to the examination of public sector projects with social benefits.
Rollout of the NBN in Tasmania is well ahead of other states and territories in Australia.
Tasmania's digital inclusion increased dramatically and more than the national average from 2017 to 2018. This change is underpinned by a doubling of access to NBN in Tasmania in that period.
The NBN is on the path to being privatised after construction finishes.
The NBN is on track to be privatised after the infrastructure is completed, but there are a number of other options that would retain the benefits of its disruption of the telecommunications market.
Telstra CEO has dramatically restructured the company.
The new strategy is centred on investment in 5G while making Telstra smaller and simpler. But 5G might not fill the A$3 billion hole caused by the NBN.
NBN Co chief executive Bill Morrow will present an upbeat account of the network’s impact in a speech on Tuesday.
AAP Image/Supplied by NBN Co
Fifield said that no matter who was the responsible party, the complaints figures were too high. "The current model for protecting consumers needs reform".
People in remote areas use the internet much less for entertainment and formal education compared to their urban counterparts.
Mai Lam/The Conversation NY-BD-CC
The people who have the most to gain from the extraordinary resources of the internet are missing out, including those not employed, older Australians and migrants from non-English speaking countries.
Ongoing cost, technology and customer service problems have damaged the NBN brand.
Malcolm Turnbull may be happy with his NBN connection, but many Australians aren't. And with an increasing number of alternatives on offer, the NBN could become a white elephant in Australian cities.
Telstra will compensate more than 42000 customers for slow NBN speeds.
Australia's problems with the national broadband network run deeper than what can be solved through an investigation or more monitoring. Maybe we were just too optimistic.
Nicholas Klomp and Michelle Grattan discuss the week in politics.
How will 5G and the NBN compare?
5G will provide convenient broadband access for some internet users. But as demand grows for ultra-high-definition video streaming, the NBN will remain the network of choice for most customers
NBN delivery is variable across different states, but also within the same local council areas.
The NBN has to be equitable to be a truly nation-building platform. As long as it is failing some, it is failing us all in Australia.
Scott Morrison on Tuesday said reform was harder now than in the 1990s.
Just as the government hopes it is making progress on the energy conundrum, it finds itself struggling on another front of deep public disgruntlement – the NBN. The rollout of what’s generally considered…
When buying internet services it pays to read the fine print.
Complaints about the NBN are growing quickly, but there's limited options for recourse under Australian consumer law.
Another day, another report. Will it change Australia’s NBN?
The first Joint Standing Committee on the National Broadband Network's report will please few.
Modelling shows the NBN needs subsidies to have the most impact.
Almost half of eligible households haven't connected to the NBN. New modelling shows the NBN needs subsidies if we want more people to connect and the economy to benefit from it.
A simple broadband speed test from speedof.me.
Shutterstock/garagestock/Screenshot from http://speedof.me
Tough action is promised against companies that offer faster internet speeds than they can deliver over the NBN. But it's up to consumers to monitor and report on any speed issues.
The NBN’s multi-technology mix seems unlikely to deliver the same internet quality to everyone.
AAP Image/Mick Tsikas
The National Broadband Network was meant to provide greater equity of digital access. So far, it's not looking good.