Displaying 1 - 20 of 85 articles

A company’s homepage will tell you more about its core values than any “social responsibility” statement. Brian A. Johnson/

A simple greenwash detection tip: check what the firm puts on its homepage

Do companies really mean it when they talk about being socially responsible? Judging by their mission statements and homepages, it seems increasingly that resources firms do, but many retailers don't.
Woolworths chief Grant O'Brien will step down, but not before a replacement is found. Dan Peled/AAP

Woolworths forced to eat a slice of humble pie

The hubris on show at Woolworths was never sustainable, and as a result CEO Grant O'Brien will join more than 1,000 employees losing their job.
Santana Row, located in San Jose, California, is one of many Lifestyle Centers cropping up around the country. Parading themselves as a Main Street from a bygone era, these new retail centers hope to recreate what was lost in the rush to cover America with large malls from the 1950s through the 1990s. Santana Row

Lifestyle centers: reinvented communities or dressed-up shopping malls?

Meet the indoor shopping mall's hipper, “New Urbanist” cousin.
Are they really worth the cost? EPA/Vincent Jannink

Our addiction to Apple is why its profits are soaring

Apple has reported the largest quarterly profit ever made by a public company. This is largely thanks to record iPhone sales of 74.5m units over the Christmas period. With prices starting at US$649 for…
Apple is considered a leader in designing “experience” stores. Some of their retail outlets in Manhattan have become tourist destinations. Shutterstock

Brick-and-mortar retailers must reinvent themselves to survive the shift to online shopping

Department stores and other brick-and-mortar retailers registered another lackluster holiday shopping season, while online sales have remained upbeat since Cyber Monday. As more consumers spend a larger…
A Wal-Mart employee puts a bow on a discounted television ahead of Black Friday in Los Angeles. Reuters

Retail rage: why Black Friday leads shoppers to behave badly

The manic nature of Black Friday has often led shoppers to engage in fistfights and other misbehavior in their desperation to snatch up the last ultra-discounted television, computer or pair of pants…
For sighted users, a website looks no different whether it is accessible or not, but users with visual disabilities know all too soon when they are unable to use it. Coles home page screenshot

Oh the irony! Retailers blind to discrimination and lost business

A blind woman has launched a claim of unlawful discrimination against Coles and its online website. For those of us who are totally blind and working in the disability law space this lawsuit is no surprise…
With a few lines of code, cyber criminals and governments have able to infiltrate the security of banks and retailers and steal hundreds of millions in customer records. Shutterstock

JPMorgan hack signals banks and retailers can do more to keep our data safe

JPMorgan Chase early last month disclosed that cyber thieves pilfered account data on 76 million households and seven million small businesses over the summer, one of the biggest breaches ever and only…
Root and Branch review in the offing at Tesco? Facundo Arrizabalaga/EPA

New Tesco CEO might enjoy the benefits of a dramatic debut

“Never let a good crisis go to waste.” The well-known words of Winston Churchill are probably on the mind of Dave Lewis, the new CEO of Tesco. The company faced what many deemed to be the worst crisis…

Top contributors