Don't despair if, once you've gathered your shopping items, you're met by a single line that looks a mile long. Queuing theory suggests this is likely the fastest way to get you rung up and moving on.
Chinese customers spend billions on Nov. 11. Why, and what does it mean for the global retail marketplace?
Sears and other department stores not only changed how Americans consumed but altered the very nature of society and culture as well.
In almost every city, consumer demand and business diversity had a big role to play.
Research shows that consumers don't like it when businesses make money. Why?
For a while Shoes of Prey could do no wrong. So what happened?
Artificial intelligence can detect patterns in your shopping behaviour that can help retailers deliver better deals to you, and then suggest things you never even knew you wanted.
The mere possibility of online competition is restraining prices offline.
Retailers have cleverly tapped into the psychological need many of us have to collect, in some cases, mundane everyday items.
Specific predictions go obsolete fast, but some common themes are emerging – convenience, fragmentation, intelligence, personalisation and experience.
The strong reaction to plastic bag bans is because consumers feel supermarkets violated an unspoken agreement.
The challenges facing town centres and high streets are intensifying.
Supermarkets and consumers might gain from more private label brands, but Australian suppliers are likely to lose out.
Several large retailers and supermarkets have announced they are going to downsize to smaller stores.
Bricks and mortar stores can play a crucial component in the future of retail.
New technologies do not discriminate between the promotion of a healthy or unhealthy diet. It’s how we apply them that matters.
Across the US and the UK, major brick and mortar retailers are battling the effects of e-commerce – and town centres could be the next casualties.
South Africa needs to harness its service sector into an innovative and export orientated way to push back poverty, unemployment and inequality.
Amazon has barred Australian shoppers from its US site, rather than contend with new GST rules on overseas purchases. But don't expect a stampede at your local branch of Harvey Norman as a result.
When people see their bodies in 3D, they feel worse about themselves and more negative in general. That might not put shoppers in a buying mood even for clothes that fit better.