When they hear the music, some people want to dance. Other shoppers want to flee.
Unlike vision or touch, sound is much more difficult to control or avoid; music in particular spills across thresholds and intrudes into situations where it is unwelcome.
Does the secret to romantic sales success actually lie in an appeal to our cynicism?
Battling the discounters with Sushi bars.
The upmarket store is reining in expansion but doubling down on value-added for its core clients.
What we buy can be an extension of what we want to convey about our identity and status.
The expensive things we buy say a lot about our identity, the way we think, and how we feel.
Back in 1663, it was all about staff getting the day off, now it's all about boosting the coffers of the major stores.
Stores are engaged in an arms race to make online shopping less of an impersonal chore.
“Cooling-off” periods for purchases made in high-pressure selling situations like door-to-door sales don’t help consumers, research shows.
image from shutterstock.com
Customers who make purchases under pressure don't use the usual 10-day cooling-off period given under law, new research finds.
Black Friday and Cyber Monday start the frenzy of Christmas spending. Don't let them lure you in with their deals.
Is Black Friday still a thing?
While some pundits claim the much-hyped shopping day that follows our Thanksgiving feasts has lost its relevance, the reality is a lot more complicated, as four important facts show.
Viral marketing in the making.
John Lewis' Christmas ad is highly anticipated and guaranteed to get Britain spending.
Aldi has mastered the phantom product, even though customers know it’s not a brand in disguise.
More supermarkets are starting to stock "phantom brands"- private label products without any reference to the business' brand or logo.
Woolworths, along with other big grocery retailers, is backing away from smaller convenience stores.
Some of the bigger grocery retailers are moving away from convenience stores because of increased costs, difficulties reading the market and cannibalisation.
ff b aee c o.
The time may be ripe for a South African raid on the UK's discounted high street.
It looks cheap, but unit pricing gives the true picture.
It turns out unit pricing really is a handy tool to save money, so why are we still not using it?
Shoppers have had it with supermarket science and instead are embracing more holistic styles of eating.
We want products that last, it's up to manufacturers to provide us with the information we need to buy them.
This has gotta be the deal of the century!
EPA/ERIK S. LESSER
You're no mug right? Think again. We all get fooled by anchoring, and probably use it ourselves as well.
Hitting the buffers.
When a High Street stalwart falls by the wayside, don't rush to mourn the slow death of town centre shopping.
A speck of gold from a mine in Liberia, Africa.
Shopping for a gold ring? New guidelines seek to be the rough equivalent of Fair Trade for small-scale gold mining.
Everyone has experienced it. Striding along in a purposeful hurry, your progress is thwarted by a slow-moving pedestrian, dawdling along the pavement. Perhaps they’re talking into their mobile phone, looking…