The NSW government is set to mandate a 3 year minimum expiry period for gift cards, but it isn't clear that this will solve the problem of unredeemed cards.
It might seem ridiculously early, but you may wish to heed the benefits of starting your Christmas shopping early.
The rapid penetration of internet technologies in Africa provides hope for e-commerce's continued growth. Potential online stores need to understand what draws or pushes customers away.
Retailers are starting to realise the benefit of combining online and in-store shopping. And by encouraging you to click first and collect later, these businesses are saving on a number of costs.
Over the past 100 years, discarded and secondhand goods have been used by artists to reject mainstream aesthetics.
Disabled parking? Check. Disabled toilets? Check. But what about accessible supermarket shelves?
The success of the plastic bag ban announced by Australia's big two supermarkets will hinge on whether they can persuade customers to change an engrained behaviour - without annoying them.
Watch out for booming burger prices in barbecue season.
What the lessons of failed high street brands mean as M&S finally makes a big move.
A pioneer of ethical consumerism, wedded to a corporate giant with a questionable record? The lessons of a decade ago should be ringing alarm bells.
Research shows consumers value speed when it comes to shopping. Australian retailers need to react or they will lose.
Many shoppers choose free-range eggs because they think they are tastier and healthier, rather than being motivated purely by concerns for hens' welfare, a new study has found.
When presidents are elected with no experience, perhaps M&S and House of Fraser are right to try the same formula.
The Australian market is awash with highly polluting cars. But there are a couple of key resources to help you find the best vehicle that fits your needs.
Your cup of coffee might cost the world more than you think, but a little knowledge goes a long way if you want to make an eco-friendly choice.
The Victorians had some interesting solutions to the problem of telling children where our stuff comes from.
Online ratings and reviews may seem like a good way to see what other consumers think of a product but they can be to simplistic and misleading, research shows.
Unlike vision or touch, sound is much more difficult to control or avoid; music in particular spills across thresholds and intrudes into situations where it is unwelcome.
Does the secret to romantic sales success actually lie in an appeal to our cynicism?
The upmarket store is reining in expansion but doubling down on value-added for its core clients.