The Rotorua woman wrongly identified by a supermarket facial recognition system says ethnicity was a ‘huge factor’. Her case shows why human-centered design is needed to avoid misuse, bias and harm.
Academic rigor, journalistic flair
Articles on Supermarkets
Displaying 1 - 20 of 174 articles
Inquiry into supermarkets finds that the mandatory code should apply to supermarkets with annual revenues of more than $5 billion and should consider increasing infringement notice amounts.
Ingredients, manufacturing, transportation and marketing factor into higher prices for allergen-free products.
Turning two big supermarket companies into one even larger one could harm consumers and workers, the government says.
We really are being charged more than we used to be. If the government is concerned about price gouging, it could try this bold idea: offering its own low-cost bank loans.
The hidden side of the supermarket giants’ quest for profits is an increasingly elaborate system for monitoring and managing shoppers and workers.
Suppliers and customers are squeezed harder in Australia than in other countries because Coles and Woolworths control 65% of the market.
Australia’s Soft Plastics Taskforce has been under pressure to fill the vacuum left by the demise of REDcycle. But this time the small trial announced for Melbourne has the potential to succeed.
Coles plans to ‘optimise its workforce’ with big data and AI tools from a controversial tech company.
The COVID pandemic, climate events and international conflicts have all contributed, while supermarket giants have been accused of price gouging.
Supermarket pricing is a big story but let’s forget the media coverage, the politician sound bytes and the corporate PR for a moment. What are ordinary Australians saying about supermarket pricing?
Is the cost of living really driving regular people to crime? And are those security tags on your steak the result of their misdemeanours?
Why wait until a Senate inquiry to explain how supermarkets come up with the prices in their stores? There’s an opportunity now for the big supermarkets to be more transparent on pricing.
For people who feel lonely, a trip to the supermarket could help – if only the store provided opportunities to chat at the checkout. A Dutch chain has done just that, and customers and staff love it.
Rishi Sunak is proposing to introduce voluntary caps for staples like milk and bread.
People in rural areas have less access to supermarkets in general. When it comes to online grocery shopping, just over 11% of those have no choice at all.
Change and communication across the food supply chain will help stop prices from rising further.
Food supply chain discounts are causing issues for UK producers and processors.
Excessive donation requests can end up triggering donor fatigue or inspiring accusations of ‘social washing’.
Research shows what happens when people are forced to swap their favourite shops.
Top contributors
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Professor of Marketing and Consumer Behaviour, Queensland University of Technology
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Louise Grimmer is a Friend of The Conversation.
Senior Lecturer in Retail Marketing, University of Tasmania
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Associate Dean - School of Business and Law, Edith Cowan University
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Professor, Monash University
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Professor of Marketing, University of Birmingham
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Professor in Sustainable Production and Consumption, Anglia Ruskin University
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Professor of Public Health Policy, Deakin University
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Associate professor, and Associate Director of the Global Obesity Centre, Deakin University
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PhD, Political Economy, Macquarie University
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PhD Candidate, ARC Centre of Excellence for Automated Decision-Making and Society, RMIT University
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Professor of Accounting, University of Portsmouth
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Professor of Economics, UNSW Sydney
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Lecturer, School of Life and Environmental Sciences, Deakin University
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Competition Lawyer; Senior Fellow, The University of Melbourne
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Professor of Law, The University of Melbourne
