When leaders of weak democracies use social media to connect with their constituents, people feel heard. But Twitter responses won't give citizens what they need.
US President Donald Trump often owns the conversation on Twitter for all the wrong reasons. But why use the same tactics we're criticising him for? And what would be an appropriate response?
The US president loves to boast about his impact on the US economy. But he's a bit premature.
Demand has surged for Snapchat's stock but the loss-making company's long-term success is far from certain.
Part of HUD's budget goes to improving American cities. Social media monitoring offers a novel way to judge if that money is being well spent.
The @RoguePOTUSStaff account claims to be a genuine inside source of West Wing dirt, and hundreds of thousands of people seem to trust it.
Content creators with millions of fans are increasingly willing to voice their political views. Their influence on American politics may be in its infancy but it is growing fast.
Can social media and a high profile clash with Manchester United help disgruntled Blackburn Rovers fans lodge a protest that will resonate in India where the club's unpopular owners reside?
A unique poll from Penn State’s McCourtney Institute for Democracy tracks how the nation is feeling.
You might think you're anonymous when you're browsing the web. But a new study shows that browsing history can often be tied to your real-world identity.
Donald Trump is reinventing the royal fiat by novel means: the rule-by-tweet, or 'twiat'. This move is not an extension of popular democracy, but its enemy, and it needs to be resisted.
The law says official presidential records must be preserved. How do tweets figure in – particularly when they're altered or deleted?
US foreign relations have gone online. And the results are not looking good.
The best way to protect a presidential device is to keep it off the internet altogether. If that's not going to happen, how else can such a sensitive gadget be kept safe?
On the eve of the inauguration of Donald Trump as the next US president, we take a look back at the Australian reaction on Twitter to his election.
Decades – even centuries – have gone into building the diplomatic protocols on which we all rely. Is all that work being undone?
Automated systems that watch online chats and flag racist, sexist and bullying behavior could help curtail internet abuse.
Since the 19th century academic librarians have helped students navigate the complex world of information. In today's unpredictable information environment, how might they rethink their role?
Tweet-shaming from politicians isn't the best way to regulate companies – it hurts investments, shareholders and ultimately the economy.
The 'alternative-right' has used social media to become a hugely influential movement in global politics. Where is the left's version?