Digital social innovations are often associated with positive meanings, like openness and collaboration. But to better define the concept, it's essential to disentangle it from its positive aura.
The CEO gets out as investor power triumphs.
A toxic corporate culture may begin at the top, but it doesn’t end there.
AP Photo/Eric Risberg
Ethical scandals at Uber and Fox have focused attention on the leaders of the organizations, but the problems of a toxic culture often embed deep within an organization.
Gig workers saw their work as flexible but also with its risks.
A study shows the reality of gig worker experiences is far more nuanced than enjoying flexible work or being exploited.
How truly innovative are companies like Uber and Airbnb, super-monopolies that capture entire markets by locking vendors and customers into their platforms?
The digital pin-ups' business models actually inhibit serendipity and, indeed, innovation by absorbing entire markets into the sealed-off space of their platforms.
Uber is changing the way it calculatess fares.
Ritchie B Tongo/EPA
Charging consumers different prices for the same service is actually a very common practice called "price discrimination".
Mishaps can spiral out of control quickly these days.
Kamil Krzaczynski/AP Photo
Incidents that may have been mere hiccups a few years ago today can go viral in an instant, causing a massive backlash and leaving some of the biggest companies wrong-footed.
Who you gonna listen to?
Ethical dilemma via www.shutterstock.com
Higher-ups at Wells Fargo, Volkswagen and Uber all failed to stop unethical practices that had significant repercussions. New research offers some clues on why.
Uber has caused waves across the globe and is facing some challenges.
Global ride sharing app Uber, is experiencing different development trajectories in its two major African markets, Kenya and South Africa.
Uber is the latest Silicon Valley company to find itself accused of sexism.
Eric Risberg/AP Photo
The escalating indifference with which Uber allegedly reacted to a software engineer's harassment claims is the norm in the corporate world, where enforcing civil rights laws is seen as a tax on profits.
‘My fellow disenfranchised Americans …’
New measure of 32 countries' economic balance places UK and US near bottom of the pile.
Hailing cab via www.shutterstock.com
Cab drivers have long discriminated against African-Americans and other minority groups. New research suggests ride-hailing apps haven't solved the problem.
New technology and real-time data are breaking down the old transport system silos.
Roads versus public transport: for decades, these have been the battle lines in debates over transport in our cities. But a revolution in mobility is under way that will transform our thinking.
AlesiaKan / Shutterstock.com
Research into platforms like Uber and ride-sharing platform BlaBlaCar show high levels of trust thanks to clever design.
humphery / Shutterstock.com
Making products in our new economic age is fast becoming a partnership with customers, not just a transaction.
Indonesia’s ridesharing startup GoJek’s has local market knowledge and connections that helped it outfox Uber.
Better knowledge about the local market helps Indonesia's ridesharing startup Gojek beat Silicon Valley tech company Uber in Indonesia.
Ride-sharing app Uber is facing a new wave of legal claims after a landmark ruling on work conditions. But any triumphalism is deeply premature.
The ride-sharing app means different things in different countries. In Karachi and Lahore, it has highlighted economic inequalities.
Chinese dancers perform during the launching of a promotion in Shanghai in 2004, the year China became Coca-Cola’s biggest Asian market.
Claro Cortes IV/Reuters
Uber's 'retreat' from China has led to soul-searching about whether the country is worth it. Don't tell that to Coca-Cola and GM, however, which have found great success in the People's Republic.
Workers aren’t the only people worried about Uber’s business practices.
The gig economy is driving a resurgence in co-operatives.