When a friend showed me the blurb for Whackademia: an insider’s account of the troubled university, I immediately left the office to buy a copy, solely on the promise in the title.
I read it in just two sittings but finished with conflicted feelings. This book made me angry when I agreed with what it had to say, and even angrier when I disagreed.
It starts well; Dr Hil criticises academics for succumbing to a “culture of complaint” about university management, for accepting unreasonably high workloads, parlous conditions for casual lecturers and for failing to suggest viable alternatives. He then goes on to rant for 200 or so pages without offering any viable alternatives.
There is a short list of “tactics” at the end which are not, in my view, very useful.
On reflection, I would have been much happier with this book if had just been the memoirs of a grumpy old (academic) man rather than what it is: an extended essay on the ills of the contemporary university from a left of centre point of view.
Richard Hil went to university in the 1970s when, apparently, Things Were Better. It all went to hell in the 80s when governments around the world had a neo-liberal makeover. Suddenly academics were accountable to taxpayers, the HECs scheme was introduced and universities started selling education to students from overseas.
Now, according to Hil, academics are not trusted to do their primary job, which he believes is to produce engaged and informed citizens. Hil claims that campuses have become like malls, with cafes and shops. Students are treated like “shoppers who have come to expect that they will get the degree they pay for”.
I do agree with Hil that a purely vocational education is not what universities should offer, mostly because we cannot predict the future. My job and the jobs of many people I know did not exist when I was at university. But I’m not convinced academics have a large role to play in the political education of their students.

Perhaps Hil has not looked at the primary and high school curriculum lately; the pre-tertiary educators are doing a pretty good job of covering the basics. I do think we should help students to become critically aware, informed and ethical professionals, but this does not have to be at odds with ensuring and maintaining quality.
I paid for my education, which began the year the HECs scheme was introduced. I don’t remember lively, socially engaged campuses; I do remember the terrible food at the ghastly unionised café and plenty of boring, irrelevant lectures from professors who had not changed their slides since the 1960s. When I finally hit the workforce and could not perform the basic tasks expected of me I was not at all sure my undergraduate education was value for money.
My views on the importance of ensuring teaching quality have only been reinforced since I started working in the most lightly regulated part of university teaching: research education. Until recently, PhDs didn’t even have time limits, let alone statements of outcomes and expectations.
Most of the problems I see in my area occur due to lack of oversight and rules, not because of them. In fact, in my opinion PhD students would be a whole lot better off if they were treated a bit more like shoppers – or at least like clients. Universities offer the opportunity to gain a degree, but some PhD students find all sorts of barriers are put in the way of taking advantage of this opportunity.
The most disappointing aspect of this book for me is the tone of nostalgic activism, which offers no obvious way forward. I agree with Hil that there are problems in our academic workplaces, especially with workloads and the vast numbers of marginalised employees. Academics should be more actively involved in policy making for example. But in my experience many are so disaffected they don’t even open the emails inviting them to be part of the process.
Hil’s list of “tactics”, for the most part, sanction this apathy, in particular his suggestion to pretend to listen to, but basically ignore, those like me, who work in improving teaching quality. I suspect an anti-technology agenda lurking behind Hil’s disdain for professionals in learning and teaching units. In my view more academics should seek advice from specialists about how to make changes to the way they work.
Academics can leverage technology to save time, which could be spent in being more active in workplace decision making.
So – should you buy this book? It’s one of the more entertaining critiques of the state of higher education in Australia I’ve read, even if I think it could have been so much more. Sure – it made me angry, but it was a good kind of angry; the kind that made me think deeply about what we might do to make academia a better place.
George Michaelson
Person
Like the grumpy old academic, I went to university, on the public purse, in the 1970s. (in the UK).
I also sense that education 'revolutions' since that time have demonstrably de-valued the system overall: academics are now significantly less empowered, and despite being required to work harder, longer, without tenure, are unable to convince fee-paying students to do anything like the volume OR quality of work expected in times past.
The Foreign student 'market' has been totally buggered. It…
Read moreDeborah Lupton
Senior Principal Research Fellow, Department of Sociology and Social Policy at University of Sydney
I'm fascinated by the recent introduction of free online courses by prestigious universities such as Stanford and MIT. Once the content has been written/taped for courses, will there be any jobs left for academics in a few years time, or will most students be studying online with academics just performing assessment tasks?
Dale Bloom
Analyst
"Once the content has been written/taped for courses, will there be any jobs left for academics in a few years time, or will most students be studying online with academics just performing assessment tasks?"
This has been occuring already with correspondence courses. I did one some years ago. Every textbook and piece of software was imported (and I paid for them all), and I basically paid HECS fees to cover the cost of someone somewhere marking my assignments and exam papers.
To add to the total lack of professionalism from that university, not one person from that university ever asked me for feedback, or for advice on what to do to improve the course.
Mat Hardy
Lecturer in Middle East Studies at Deakin University
It's a commonly held furphy that MIT is offering free online courses. They have a single subject/unit in electronics that is being offered with an accreditation certificate. Aside from that, what they are offering is a scattering of unit materials (like course outlines, reading lists and a few lectures), some of them from years ago, that anyone is able to download and look at for themselves. No accreditation or "free course".
Julia Thornton
PhD Candidate
Look up "Mozilla Badges" for accreditation and perhaps this site for free courses. http://facultyproject.org/ . There are others. The different parts of education have not come together yet (resources, pedagogic agents, courses and course guidance, automated assessment and accreditation) but soon will. Watch out for "intelligent tutoring" too which has the potential to dispose of teachers even more efficiently. Its a lot more intelligent than you might think, including addressing issues of critical thinking and emotional guidance for students. Remember it does not need to be a quality substitute to be a substitute. Who thinks driveway service at a petrol station is better than self serve? But what to we do now for fuel compared to years ago?
Deborah Lupton
Senior Principal Research Fellow, Department of Sociology and Social Policy at University of Sydney
When I said 'course' I did not mean a full, accredited degree. I realise that at the moment they are only offering subjects with certificates, not degrees, but they have big plans to expand and have invested significant amounts in building up offerings. It seems clear what the future holds in relation to degrees being offered eventually in such a fully online format. People may have to pay for these, but the point is that once the content has been made, there seems little more for academics to do except for updating material and assessment and accreditation.
Yes, many universities have offered distance ed degrees for many years now, some for decades. The difference here is that students will be able to enrol now from all over the world, eschewing local offerings. If you can get your degree online from Cambridge or Stanford, why would you enrol in Australia?
Mat Hardy
Lecturer in Middle East Studies at Deakin University
Like I said....a scattering of lectures, course materials and so on. Mozilla badges? I can't at this point see it going over so well in an engineering job interview for someone to say "I don't have a degree, but I've listened to a heap of stuff online".
Your petrol station analogy is flawed because of an identical end result: a full tank. Can this be said to be the case for tutoring by "intelligent agents". And manifestly the students themselves DO NOT WANT a lesser presence of interaction with…
Read moreMat Hardy
Lecturer in Middle East Studies at Deakin University
"The difference here is that students will be able to enrol now from all over the world, eschewing local offerings. If you can get your degree online from Cambridge or Stanford, why would you enrol in Australia?"
The same could be said here of "if you can get a degree from Sydney or Melbourne, why would enrol in a Deakin or USQ?"!! Yet it is the bigger, sandstone type institutions that are often the most inept at servicing the online market.
Of course the cost model would still be important. Can any institution afford to give away an infinite amount of degrees for free? (Both financially and reputationally.) And a lot of online learning that we see is, well, just reading stuff online. Making stuff available in soft copy is not the same as teaching.
Sean Lamb
Science Denier
For those who have learnt languages (or in my case struggled to acquired some scratchy acquaintance with them) to consider the amount of language ability you acquired through self-directed learning (either online or CDs and audio-visual material) and the amount that you acquired through bricks and mortar courses. Or at leas the initial basic grounding in language - before I am flooded with responses about they booked a ticket to Ulan-Baator to work for Friends of the Earth saving the Gobi Desert speckled salamander and was speaking fluent Mongolian in a month.
Some people may have the discipline for online courses, perhaps Generation Y does or will, I am not one of them.
Julia Thornton
PhD Candidate
I'm not against universities as they are. In fact I quite like them. I agree the pre tech wreck hype of online education over cooked it. But to think "the students themselves DO NOT WANT a lesser presence of interaction with live teaching staff" is to over look that no-one wanted banks to force people into online banking or phone companies to dispense with human telephone assistance etc etc. Face to face will be come the preserve of the privileged while mass education is done cheaply online, only…
Read moreJulia Thornton
PhD Candidate
And this is the sort of thing that you can expect to replace "making stuff available in soft copy".
New Computers Respond to Students' Emotions, Boredom
ScienceDaily (Mar. 2, 2012) — Emotion-sensing computer software that models and responds to students' cognitive and emotional states -- including frustration and boredom -- has been developed by University of Notre Dame Assistant Professor of Psychology Sidney D'Mello, Art Graesser from the University of Memphis and a colleague from Massachusetts Institute of Technology. D'Mello also is a concurrent assistant professor of computer science and engineering.
http://www.sciencedaily.com/releases/2012/03/120302132546.htm
el don
logged in via Twitter
sorry, but wrong on many counts. IMO.
Read moree.g. academics are being TOLD not to teach for vocation - just pass the students so that more can be brought in and hence attract more funding. i mean, do not give them essays to write, because that requires more time to mark, and thus staff will need to be paid more.. or at least all those casuals who are brought in to fill the gaping holes in the teaching staff will need to be paid for their time... so, best to make the evaluation so simple, it is both easy…
Mat Hardy
Lecturer in Middle East Studies at Deakin University
"it's actually many of the students who find it difficult to use technology, who do not read anything online apart from facebook, who cannot manage their uploading a simple paper. "
AMEN!!!!
The amount of time I spend in informal tech support these days is staggering. I've even had people emailing me to complain about not being able to open a link....that's not actually a link.
Mat Hardy
Lecturer in Middle East Studies at Deakin University
The article says: "to pretend to listen to, but basically ignore, those like me, who work in improving teaching quality. I suspect an anti-technology agenda lurking behind Hil’s disdain for professionals in learning and teaching units. In my view more academics should seek advice from specialists about how to make changes to the way they work."
I agree with the sentiment, but I know from my own experience how jarring it can be for lecturers to receive all this advice from people who never set…
Read moreSean Lamb
Science Denier
Perhaps not the most pressing issue, but it is instructing comparing VC salaries with, say, the UK
http://www.theaustralian.com.au/higher-education/full-list-of-vice-chancellor-salaries/story-e6frgcjx-1226385103740
The VC of Oxford University collects a meagre 424 000 pounds (661000 AUD) which compares rather unfavourably with 1200000 AUD for the VC of Macquarie.
Well I dearsay if we didn't pay them so much they would all run off overseas - but presumably not to the UK.
However to this common plod it strikes me the culture is a little similar to the HSU - an overweening sense of entitlement.
Alice Gorman
Lecturer in Archaeology at Flinders University
I find online teaching more labour-intensive in many cases than classroom teaching, and this is for a range of reasons I'm sure many commenters here have experienced. And I hate the casual assumption of our VC that moving courses online will free up our time for more research - of course he's not thinking of time for educational activism or engagement with policy-making!
Mike Barnes
logged in via LinkedIn
Only one of the small but erroneous points raised. "Perhaps Hil has not looked at the primary and high school curriculum lately; the pre-tertiary educators are doing a pretty good job of covering the basics." In what universe could anyone claim the pre-tertiary system (I don't blame the educators) are doing a good job of the basics. Has the writer tried to mark first year undergraduate essays lately? Large numbers of them have very basic spelling and grammatical errors in them. A few even border on illiterate. And I am talking about students from English speaking backgrounds.
André Brett
PhD candidate, New Zealand history at University of Melbourne
I was just about to make exactly this comment. Never mind first year essays either - second and third year ones are full of mindboggling mistakes too.
I was once working with a first-time tutor who had not yet marked any essays. I showed her my list of common mistakes she might want to discuss with her students. She looked at it and thought it was insulting to the students' intelligence. "Surely they don't need to be told this?" Then she got the essays. They needed to be told.
I should not…
Read moreAnthony Nolan
Ruminant
For a decade, on a casual and contract basis, I had the privilege of teaching highly intelligent young people as much as I could muster about health sociology, disability, occ health and safety and a variety of associated subjects. My teaching survey results were always excellent because I was openly political about my approach to the subject matter. This approach was anchored in democratic theory and a commitment to producing citizens fit for a vigorous democracy.
There was little institutional…
Read moreJoel Bateman
Researcher
Aside from agreeing with those above me about the flaws in assuming that first-year undergraduates can write a decent essay (or sentence, for that matter), I'm also curious about the author's implicit assumption that
'Until recently, PhDs didn’t even have time limits, let alone statements of outcomes and expectations.'
was/is a bad thing.
Yes, timeframes etc are very helpful when undertaking a PhD or similar research project, but requiring PhD candidates to compile 'statements of outcomes…
Read moreEmily Kothe
logged in via Twitter
My reading of that sentence doesn't say anything about students compiling statements of outcomes or expectations. Rather, universities should provide students with a broad idea of the kind of work they are expected to complete to be awarded a PhD as well as some expectations about the skills they will be exposed to over the course of their PhD. Having just finished my PhD (and acting as the student representative for around 60 other PhD students), it was very unsettling how often no one seemed to…
Read moreTony Souter
Dr
(ARC grant-application consultant): it's simple ... a three-pronged solution.
(1) One-way lectures have little place in the current technological and social environment; they were looking worn out even in the 70s and 80s with the advent of photocopiers and video players. Automate almost all lectures, for online consumption by students in their own timeframe. Face-to-face should be for two-way tutorials or one-to-one critical contact, and even then shouldn't always require student (or staff) attendance…
Read moreJohn O'Brien
Retired academic
While Hil's book rightly identifies the downside of the market model, many of his solutions involve a harking back to a 'golden age'. My experience in the early 1970s as a very junior academic was the system was reactionary, inward-looking, self-congraulatory, professor-dominated and misogynist. I rejoined academia in the late 1980s, just prior to the Dawkins-promoted changes.Certainly work has intensified in universities and most of the so-called performance management schemes increase managerial control rather improve performance. Work intensification is, however, common to most industries and occupations. The response to these phenomena in universities is not a return to a golden age but rather regulation of workloads and far less reliance on casual staff to do the work. These are industrial issues and require an industrial response not nostalgia.
F P A von Dreger
Prof (ret)
Well, here we get to the heart - or one of the hearts - of the issue:
"These are industrial issues and require an industrial response", "common to most industries and occupations", writes John O'Brien - a retired academic like myself.
Good god/dess !! No wonder we've got issues, difficulties, 'problems' with what's going on, and 'going down' in academia.
Dealing with the University as a "business" in a corporate world.
Doing what the 'democratic' countries used to point out as the…
Read moreGideon Maxwell Polya
logged in via Facebook
Sociologist Dr Richard Hil's “Whackademia. An insider's account of the troubled university” is a excellent and serious book undeserving of this careless review. It is a passionate and expert description of the sorry state of Australian universities by a UK-born Australian academic. For a careful and detailed review see Dr Gideon Polya, "Book Review: “Whackademia” Reveals Parlous State of Australia 's Censored,
Read moreUnder-funded & Dumbing-down Universities", Countercurrents, 14 December 2013: http…