The audio version of an in-depth article on how the future of shopping was shaped by its past.
Academic rigour, journalistic flair
Online shopping – Analysis and Comment
We’ve seen panic buying, the rise of the “homebody economy” and a strong shift towards contactless shopping. So what now?
It’s no secret that time management has become harder than ever. But it’s not because we work more, or that life is getting faster.
Black Friday, Christmas, and other ‘shopping events’ take a toll on the temporary workers hired to get purchases to consumers.
Most people do it online – here’s how to buy without wreaking havoc.
Indonesia is a large market for online marketplaces, which means many people are at risk to online shopping addiction.
Kiwi consumers are increasingly experiencing personalised, targeted manipulation online, but the law has very little to say about it.
There is no major online marketplace operating in Australia that sets a commendable standard for respecting consumers’ data privacy. Letting customers opt out of data tracking would be a good start.
Deceptively labeled buttons, choices that are hard to undo, web designs that hide options – these dark patterns are how some websites trick people into giving up their money and information.
Small-scale stores and flexibility could be key to future shopping habits.
Shoppers like to touch products – and this can also make them spend more.
Jeff Bezos announced he’s stepping down as CEO, almost 27 years after he founded the company as an online bookstore.
Instagram’s Shop button signals the growing commodification of human interactions on social media.
The COVID-19 pandemic offers small retailers an opportunity to engage customers who are changing their habits.
Act now. Anything ordered from late November may not arrive until 2021.
In October, the Hudson’s Bay Company announced that it would be closing its flagship location in downtown Winnipeg. This closure is reflective of the changing nature of downtown neighbourhoods.
New research on mobile commerce shopping habits in nine countries contains some valuable insights for m-commerce managers and how they can attract new customers.
Fraudulent sites are easy to set up and it’s easy to get fooled, according to a psychologist who has advice on how to check out online merchants.
If online shopping or browsing is interfering with your life, there a number of strategies you can try.
Woolworths’ A$780 millon investment in new automated distribution centres is a sign of how much COVID-19 has changed the way we shop. It points what’s to come in the retail sector.
There are strong psychological drivers underpinning the impulse to splurge hard-earned money online. There are also some simple ways to stop.
To buy, or not to buy, that is the question many of us are currently wrestling with
China is re-inventing ways to make online shopping more fun, and it’s proving very successful indeed.
With home deliveries surging, more of the packages we receive may be vulnerable to ‘porch pirates.’ A criminal justice expert led a team to get a closer look at how these thieves operate.
The recent seizures of counterfeit testing kits by U.S. Customs and Border Protection show that the counterfeiters have begun to take advantage of the coronavirus crisis.