Consumers should have more control over how online marketplaces such as eBay and Amazon collect and use their data, according to a new ACCC report.
Mobile operators also offer money sending and receiving services.
The introduction of these technologies in Ghana has created an enabling platform for consumers to use their mobile phones to pay for goods and services
Christian Thompson/Anadolu Agency via Getty Images
A levy on electronic transactions in Ghana makes sense if the government gets the architecture for it right
Doug Strickland / AP
Black Friday, Christmas, and other ‘shopping events’ take a toll on the temporary workers hired to get purchases to consumers.
antarafoto penguatan bisnis sektor umkm agr.
Indonesia is a large market for online marketplaces, which means many people are at risk to online shopping addiction.
Kiwi consumers are increasingly experiencing personalised, targeted manipulation online, but the law has very little to say about it.
Shutterstock/Yau Ming Low
Small-scale stores and flexibility could be key to future shopping habits.
How can we keep our personal data safe?
Companies today collect vast amounts of our personal data. What measures can governments and regulators take to reduce the inherent risks and keep our data?
John Locher / AAP
Amazon CEO Jeff Bezos is stepping down. His successor’s AI experience may hold clues for the retail giant’s future.
The COVID-19 pandemic has resulted in border closures and an increased desire to localize production and use supply chains that are close to home.
The COVID-19 pandemic has seen a rise in digital localism — consumers using online local sites to buy and supply goods. Do platforms born during COVID-19 have a chance of survival?
Instagram encourages you to connect with things as much as with other people.
Panuwat Dangsungnoen/EyeEm via Getty Images
Instagram’s Shop button signals the growing commodification of human interactions on social media.
Many businesses struggle with data security, but the new Privacy Act means they will have to make protecting customers’ personal information a priority.
A little digging can help you avoid those too-good-to-be-true traps when shopping online.
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Fraudulent sites are easy to set up and it’s easy to get fooled, according to a psychologist who has advice on how to check out online merchants.
A Mountain Equipment Co-op store in Montréal .
(THE CANADIAN PRESS/Paul Chiasson)
Since its inception, Mountain Equipment Co-op has collected information on every single transaction of each of its five million members. In the current digital economy, this data is a goldmine.
Blue Planet Studios
Whether you like it or not, the globalised world will survive Donald Trump and the pandemic.
Shoppers line up in front of a Zara clothing store waiting for the opening after being closed for nearly two months in Montréal on May 25, 2020.
THE CANADIAN PRESS/Paul Chiasson
Retailers must focus on training customer-facing teams to succeed post-coronavirus.
E-commerce in China has driven innovative approaches not yet seen in the West.
China is re-inventing ways to make online shopping more fun, and it’s proving very successful indeed.
Is that online order real or counterfeit?
The recent seizures of counterfeit testing kits by U.S. Customs and Border Protection show that the counterfeiters have begun to take advantage of the coronavirus crisis.
The digital economy includes small holder farmers being able to access finance on a mobile device without having to go to a bank.
The digital economy will, soon, become the ordinary economy as the uptake - and application - of digital technologies in every sector in the world grows.
The ability of online retailers to offer next-day delivery service for an annual fee or at an affordable price has dynamically changed the retail business and shifted sales from in-store to online.
Innovation is integral to the success of Canadian retailers and encouraging consumers to shop in stores as well as online. The big strategic risk is not innovating and failing, but failing to innovate.