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Some people argue the poor service is because of a stereotype that Black people tip less. PavelVinnik/iStock via Getty Images

Why waiters give Black customers poor service

Zachary Brewster, Wayne State University

It's long been known that Black patrons of bars and restaurants tend to get worse service than white customers. What's not been well understood is precisely why.
Hospitality workers across the country are concerned about efforts by employers to zero in on their tips. The ongoing labour dispute at the Rainforest Cafe in Niagara Falls underscores the alarm. Unsplash

Rainforest Cafe strike puts the spotlight on tip-sharing

Alison Braley-Rattai, Brock University

The ongoing labour dispute at the Rainforest Cafe in Niagara Falls, Ont., highlights some dubious efforts by employers to take tips from hospitality workers due to minimum wage increases.
Research suggests male diners respond more favourably to restaurant meals if they consider their female server attractive. (Shutterstock)

Attractive restaurant servers can influence what we think of our meals

Lily Lin, Simon Fraser University

Heterosexual male diners can be particularly swayed by the attractiveness of their servers. Good food will taste better and lousy food will taste worse in the presence of attractive female servers.

Thèmes connexes

  1. Dining out
  2. Gratuity
  3. strike
  4. Tipping

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