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India and the Philippines want to be known for more than their global call centres. Shutterstock.com

Call centres and compromise: the changing face of outsourcing

When Qantas wished to outsource some of its engineering operations in the 1990s it came to a compromise with the unions - the 767s would be done in-house, and the 747s outsourced. Decades on, clashes between…
Hopes are high for Brazil as it prepares to host the World Cup and hold an election, but real economic change is unlikely to flow. BostonCatholic/Flickr

Brazil: the awoken giant stumbles

This year’s FIFA World Cup and the 2016 Olympics seem to be a coronation of Brazil’s undeniable and startling success. But with the Brazilian presidential elections looming later this year, a surge in…
Africa has a youthful population, but so far it has been underutilised in the workforce. Charles Okumu

Africa’s youth can inoculate it from Dutch disease

Africa is the last frontier of a plundered planet, as argued by Oxford economist and Africa expert Paul Collier. When compared with almost all other regions of the world that have already been explored…
Emerging economies: still basket cases? Wander/Flickr

Explainer: why do emerging markets have so many crises?

In past decades, emerging markets were traditionally thought of as “basket case” economies, with the associated stigma. Perceptions have improved in recent years, but there are still concerns these economies…

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