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Dealing with customers every day can put significant stress on hospitality workers. AP Photo/Mark Lennihan

Bad managers, burnout and health fears: Why record numbers of hospitality workers are quitting the industry for good

New research shines light on what is driving hospitality workers – like waiters and hotel workers – to abandon the industry as part of the ‘great resignation.’
Replacing an employee means taking time and resources to train someone new. djrandco/Shutterstock.com

Replacing workers has many costs

As more and more Americans are laid off, employers have to consider the cost of letting their staff go.

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