Understanding the traits of different customer groups can help shoppers and businesses serve their communities more ethically and effectively, especially in times of crisis.
In 2020 and 2021 empty supermarket shelves were due to spikes in demand. Now it’s a supply-side issue. The solutions, though, are substantially the same.
Food supply chains had already taken a serious hit by panic-purchasing during the COVID-19 pandemic. The B.C. floods remind us how effective supply chain management planning can help avert crises.
During the early stages of the pandemic, people adapted to changing situations by making new and different choices. But how did they make these decisions? Motivation theory can explain the process.
Irrational behaviour during difficult circumstances is rooted in deeper cognitive and evolutionary psychological mechanisms. Many reflect what are called emergency decision and purchasing contexts.
New data from the ABS shows how people adjusted their consumption patterns and behaviours during the early COVID-19 restrictions — and how some lifestyle changes have remained since then.
Melbourne’s return to stage 3 restrictions has precipitated another round of grocery stockpiling. But supermarket shelves won’t be empty as long as last time.
After the brief shock of food insecurity in the form of empty supermarket shelves, we might start thinking about having a Plan B and C based on local food sources and shorter supply chains.
A new survey shows younger Australians are more worried than older people about the repercussions of the COVID-19 pandemic, and most people are following the social distancing rules and staying home.