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A woman wearing a sanitary mask to guard against coronavirus checks her phone in Milan, Italy. Claudio Furlan/Lapresse via AP

Coronavirus: How Twitter could more effectively ease its impact

Narongsak (Tek) Thongpapanl, Brock University; Dr Caitlin Ferreira, Luleå University of Technology, and Panom Gunawong, Chiang Mai University

By providing users with pertinent and reliable disaster-related information, Twitter has the potential to reduce the impact of a disaster. So why aren’t public organizations using it properly?

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