To protect employees from burnout, organizations should recognize which emotions are expected to be managed as a part of the job, and what situations generate emotional labour.
Once artificial intelligence takes over task-based and calculative jobs, the invisible care work that underpins our offices, marketplaces and institutions could finally become more visible and valued.
In April 2017 the IPSP surveyed a representative sample of US adults about what makes a job a good one. Respondents put money and atmosphere first, two very different and complementary criteria.
Most Australian workers are fairly relaxed about their own job security, but they do worry about the risks of poor management and outsourcing to cheaper labour.
Schools can’t equip students with all the skills they need once they start work, especially STEM and digital skills. Here’s one way they can better prepare their students for life after school.
A White House Council concluded that the war on poverty is “largely over.” But, while poverty among seniors has declined, poverty among adults and children as changed little over the last 40 years.