Jeff Volkheimer is the Director of Collaboration and Workforce Services at Duke Health in North Carolina, USA. As one of the largest employers in North Carolina, Duke Health heals patients around the globe, teaches the next generation of medical professionals, and performs cutting edge research. Jeff is proud to manage teams and contractors who deliver collaborative digital communication tools - from web sites to apps to CRMs to shared workspaces - that allow everyone to work smarter. He does it all with a lean team determined to deliver as much value for money as possible. Duke Health services a range of professionals from medical researchers, students and practitioners to the people who support them: hospitals, research teams and, of course, marketers. He has presented around the US at IT conferences, and is expert at implementing projects with a significant technology layer.