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Director, Social Change Enabling Capability Platform & Professor of Information Sciences, RMIT University

My research explores individuals' information behaviours, including people's experiences of technology and social media. I also conduct research on societal impact and the strategies researchers use to engage with the public, across disciplines. As a methodologist, my work examines researchers' practices with social research methods and how the public engages with research tools (e.g., questionnaire design; interview methods).

At a broad level, my work is interdisciplinary and explores how people use information to make decisions in their work and personal lives. I have studied a range of topics including students' experiences, consumer behaviour, health-related information needs, collaborative work, translation of research results into practice, misinformation, and many other topics where people use technologies to access the information they need to solve daily problems.

Experience

  • 2022–present
    Professor of Information Science, RMIT University
  • 2022–present
    Director, Social Change Enabling Capability Platform, RMIT University
  • 2017–2022
    Professor of Information Science, Swinburne University of Technology
  • 2017–2021
    Dean, Research and Development, Swinburne University of Technology
  • 2011–2017
    Professor of Information Studies, Charles Sturt University
  • 2000–2011
    Professor, University of Alberta

Education

  • 2001 
    University of Western Ontario (Canada), PhD