Nicole joined UQ Business School in January 2010. Prior to this she held faculty and research positions at Melbourne Business School, Warwick Business School (UK), The Australian & New Zealand School of Government, The University of Melbourne, University of Queensland, and Swinburne University of Technology.
Nicole’s research focuses on trust development and repair in organisational contexts, and in contexts where trust are challenged (e.g. after a trust failure, in complex stakeholder environments, in telemedicine, during organizational change, in cross-cultural relations). She also researches in the fields of teams, leadership and workplace stress and well-being. Her research appears in leading international journals, including the Academy of Management Review, Journal of Management, Journal of Applied Psychology, Organization Studies, Accounting Organization and Society, Business Ethics Quarterly, Human Resource Management, Sloan Management Review and Work and Stress, as well as in books and book chapters. Her work has been extensively presented in Europe, the USA and Australia. Current research projects focus on understanding stakeholder trust in organizations and industries, the repair of trust, and stakeholder trust and uptake of virtual and AI-enabled healthcare. She is on the Editorial Boards of Leadership Quarterly and the Journal of Trust Research.
Nicole has twenty years lecturing experience and is skilled in leading MBA, Executive MBA, specialist masters and undergraduate courses. She has consulted and researched on organisational trust, leadership and wellbeing in a range of public and private sector organisations. Nicole is an active member of the Academy of Management, the European Group of Organisational Studies, the European Institute of Advanced Studies in Management, and the Australian & New Zealand Academy of Management.