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2018
SABR, The relationship between employee engagement and organisational productivity at a sugar factory in KwaZulu-Natal: The employee perspective
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2018
African Educational Review, The Effect of Age Differences on Academic Staff Retention in the Higher Education Sector: Empirical Evidence from Three Public Universities in the Sub-Saharan Africa
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2017
African Journal of Hospitality, Tourism and Leasure, The effect of demographics and tripographics characteristics of hotel guests on service quality
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2017
African Journal of Hospitality, Tourism and Leasure, Service expectations and perceptions of guests at Ethiopian Hotels
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2016
African Journal of Hospitality, Tourism and Leasure, Effect of organizational changes on employees’ motivation at a Country Club in Kwazulu Natal: from the employees’ participation perspectives
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2016
African Journal of Hospitality, Tourism and Leasure, From SERVQUAL to HOTSPERF: Towards the Development and Validation of an alternate Hotel Service Quality Measurement Instrument
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2016
African Journal of Hospitality, Tourism and Leasure, Hotel Ratings, Service Quality, Customer Satisfaction and Loyalty: The Perception of Guests at Ethiopian Hotels
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2015
African Journal of Hospitality, Tourism and Leasure, Hotel Grading, Service Quality, Satisfaction and Loyalty – Proposing a Theoretical Model and Relationship