Robyn Clay-Williams

Associate Professor Robyn Clay-Williams is an internationally regarded health services researcher and a leading exponent of Resilient Health Care. Robyn leads a research stream at the Australian Institute of Health and Innovation, Macquarie University, in the field of human factors and resilience in health care. Her expertise is in creating health systems that can function effectively in the presence of complexity and uncertainty. Her research bridges the gap between theory and practice, by developing products and processes that are usable and ready for implementation. Robyn is currently leading a large MRFF-funded project to develop innovative models of care for vulnerable patient cohorts in hospital Emergency Departments. Robyn has published extensively, with over 160 peer-reviewed academic papers and book chapters. Her 2019 TEDx talk on human factors is available on the global TED.com platform. Robyn has a background in aviation and, prior to her academic career, was a military test pilot with the Royal Australian Air Force.