Saligrama Agnihothri is a Professor of Supply Chain and Business Analytics in the School of Management at Binghamton University. Professor Agnihothri holds B.Sc. and M.Sc. degrees from Karnatak University, Dharwad, India, and M.S. and Ph.D. degrees from the University of Rochester. His research interests include improving efficiency and quality in healthcare operations, managing field service operations, and process flexibility and cross-training decisions in services. Professor Agnihothri has published in leading Operations Management journals including Operations Research, Production and Operations management, Health Care Management Science, Journal of Hypertension, IIE Transactions, Naval Research Logistics, Decision Sciences, Interfaces, and Management Decision. He was an Associate Editor of Management Science, the leading journal in his area, for eight years and is currently in the editorial board of Production and Operations Management journal. He has developed and taught many courses in the area of Supply Chain and Business Analytics for academics and executives including Business Analytics, Decision Modeling and Risk Analysis, Operations Management, Supply Chain Management, Healthcare Analytics, Six Sigma and Continuous Improvement, Managing Service Operations, and Managing Design for Quality. He was awarded the School of Management Corning Glass Innovation and Research Award. He was also awarded Graduate Management Award for Excellence in Teaching by MBA students multiple times.