I am a design theory and history lecturer, focusing on design evolution and theories that influence modern design practice. I'm a tenured academic at the Cape Peninsula University of Technology. I have a Masters in Design and a Post Graduate Diploma in Higher Education and Training. My interest in the user experience and service design fields, have resulted in the number of international research projects and I have submitted a doctorate for examination within this field. As an avid advocate of service design, I consults and develop practical framework for the development of services and the use of service design methods in research and the traditional design process. I have collaborated on two design textbooks and have presented at numerous design and education conference.